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AutoNation Ford Mobile - Service Center

Mobile, AL

4.5
504 Reviews

504 Reviews of AutoNation Ford Mobile - Service Center

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November 03, 2023

Carried my car in for an oil and filter change. Didn't have any problems. More

by Tim
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 07, 2023 -

AutoNation Ford Mobile responded

Hi Tim, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 31, 2023

Service department rep set expectations for 5-7 day diagnostic time. Car ready in three days. Nice experience. More

by WDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 02, 2023 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

October 30, 2023

Chris with automation goes on Mobile is a great help and always responsive to any questions I hav More

by ryandturner82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christoper Adams
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Nov 02, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 27, 2023

The couple of experiences with the service department has been a no-hassle experience and staff acted in a professional manner. More

by greg.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
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Nov 01, 2023 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

Chris my Service writer kept me up to date on status and repairs in a professional & timely manner. Fast check out. Very satisfied with my service. More

by spidermonkey_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 27, 2023 -

AutoNation Ford Mobile responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 20, 2023

Amazing job fixing the battery and recall issues and got it done fast. Christopher was a big help and kept me informed the whole way. More

by Mhites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Oct 22, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 19, 2023

Great environment great people best service and I would recommend this to my friends and family More

by Brooks_thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Oct 19, 2023 -

Brooks_thomas responded

Thanks for your service and you professional crew

October 17, 2023

Good job well pleased with all of people dealt with quick service well informed about all More

by bouron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 20, 2023 -

AutoNation Ford Mobile responded

Hi Bouron, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

I have been using the dealership since I bought my Ford explorer. Never had a problem with them More

by sharonmcguff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name
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Oct 19, 2023 -

AutoNation Ford Mobile responded

Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Worst customer service ever. Bought 2 Expeditions here. Had Platinum service plan and had to rent my own rental car. Was told my plan would pay for rental car after mine was look More

by Never Again
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry, Tyler
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Oct 18, 2023 -

AutoNation Ford Mobile responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (251) 202-2016 to speak to our manager directly.

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