AutoNation Ford Mobile - Service Center
Mobile, AL
504 Reviews of AutoNation Ford Mobile - Service Center
Excellent Service Department. Had my truck towed in overnight. They called within 30 minutes of opening with the diagnosis and had it fixed before lunch time. Had my truck towed in overnight. They called within 30 minutes of opening with the diagnosis and had it fixed before lunch time. More
Great customer service, very friendly and quite informative about issues related to my vehicle. They always offer great service, I service my car all the time. informative about issues related to my vehicle. They always offer great service, I service my car all the time. More
very disappointed in the amount of time it took to get my vehicle in to be service. My first contact with the service dept was 05 aug 2022 about a recall for my brake system, I was given a service date only vehicle in to be service. My first contact with the service dept was 05 aug 2022 about a recall for my brake system, I was given a service date only to be told that it will take a week for them to order the part(s). I was inform I would receive a phone call when the dealer receive the part,I never got a call back, call service dept several time, never to talk to my service adviser, I was told we will leave him an email, text and my phone number so finally I drove back to dealership and spoke to service adviser and the part had not arrived. Finally I had a complete brake failure. I call the 1 800 number on the recall letter inquiring why it's taking so long to get my Suv repaired and I have no BRAKES. The person I was on the phone with call the dealership and service adviser ask if I can make it to the shop. So I drop my Suv off 27 sept 2022 , repairs completed on 28 sept ready for pickup. Once I was able to get my vehicle in the shop, repair service was excellent More
Chris as ALWAYS was on top of the service of my vehicle. I can count on him and AutoNation Ford service team to get it done right the first time. Thank you Chris. I can count on him and AutoNation Ford service team to get it done right the first time. Thank you Chris. More