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AutoNation Ford Mobile - Service Center

Mobile, AL

4.5
504 Reviews

504 Reviews of AutoNation Ford Mobile - Service Center

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October 18, 2022

I went to get a service on my vehicle. The service advisors were polite and thorough. More

by vanisewalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 24, 2022 -

AutoNation Ford Mobile responded

Vanisewalker, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 17, 2022

What I am thankful for is that, after dropping off my Car, I was able to wait just for 1 week & a half, to pick up my Car. I was happy about it. More

by Koreta P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 22, 2022 -

AutoNation Ford Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2022

Took care of all the problems in a timely manner, good communication, I’ll use them again More

by Jshane3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbi Frost
Oct 20, 2022 -

AutoNation Ford Mobile responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 13, 2022

I made an appointment with their service dept it was two weeks out and they call me at 5:30 the day before to cancel saying they don't have enough techs to perform the work. Ok so they rescheduled me for th More

by arthurcrossjr
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
reeves
Oct 17, 2022 -

AutoNation Ford Mobile responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

October 13, 2022

EXCELLENT SERVICE. VERY PROFESSIONAL. VERY COURTEOUS. VERY FRIENDLY. I WILL RECOMMEND OTHERS IN THE FUTURE. More

by rudy hertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
Oct 17, 2022 -

AutoNation Ford Mobile responded

Hi Rudy, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Oct 17, 2022 -

rudy hertz responded

Thanks for everything.

October 13, 2022

I found that the service was not finished or even started as promised. When I questioned the gap of time, I was met with “I got you in here before the other dealers.” Hence he was doing a favor for me and I More

by Chewey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schumuckatella
Oct 17, 2022 -

AutoNation Ford Mobile responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2022

They always provide me with a quick appointment and follow up to make sure I’m satisfied with the services rendered. The entire staff is very thoughtful and professional. More

by Toshika Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Oct 17, 2022 -

AutoNation Ford Mobile responded

Hi Toshika, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 10, 2022

Some of the best service I've ever received. Cameron followed up and managed fantastically. He even took the time to research my other vehicle and found it has a recall and though it wasn't quit More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
Oct 17, 2022 -

AutoNation Ford Mobile responded

Hi Bill, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Oct 17, 2022 -

bill responded

Thank you very good experience!

October 10, 2022

Nicole was my service advisor. She was efficient, organized, and great at communicating with me about the recall work done on my Escape. More

by C.E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Parker
Oct 17, 2022 -

AutoNation Ford Mobile responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 10, 2022

Tyler managed repairing my Expedition in a timely, efficient manner. I appreciate the service I received. More

by 111.gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 17, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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