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AutoNation Ford Mobile - Service Center

Mobile, AL

4.4
508 Reviews

508 Reviews of AutoNation Ford Mobile - Service Center

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March 10, 2024

They gave me the run around. They sold me a car and only two days later I had it take it back to get serviced. They kept my car for almost 2 weeks just to say that they couldn’t More

by Ake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
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Mar 12, 2024 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

December 06, 2023

Great customer service and speedy repair service! Tyler has great customer service skills. Will be back More

by Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Dec 08, 2023 -

AutoNation Ford Mobile responded

We are pleased to hear you had such a positive experience with us, Mitchell! Feel free to stop by if you ever need any more help.

December 01, 2023

Everyone was very helpful and courteous. Got my vehicle in quickly and completed the work very quickly. More

by douglas.cognion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 03, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 01, 2023

Good service took less time than than I expected very well done I will be back More

by Noname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name very good guy
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Dec 04, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 30, 2023

Makenzie was great. She kept me informed on what was going on with my vehicle. She was very helpful and polite. More

by eubankskatina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzie
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Dec 02, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2023

Setting up my service online was easy and my services were performed correctly and in a reasonable amount of time. More

by Flp1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
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Nov 28, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 23, 2023

We are loyal to Ford and have been for years! My family dealt with the previous owner of this dealership many years ago. More

by rsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Nov 25, 2023 -

AutoNation Ford Mobile responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2023

AutoNation Ford Mobile is a great place to purchase Ford Vehicles and to get them sericed. More

by jimka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Adams
Report | Print
Nov 23, 2023 -

AutoNation Ford Mobile responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2023

It was an unexpected visit, but they made it very quick and easy, as always. More

by KimB26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 23, 2023 -

AutoNation Ford Mobile responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2023

The service is great! Drove in with a warning light flashing left with a smile More

by goppenneer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Nov 15, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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