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AutoNation Ford Mobile - Service Center

Mobile, AL

4.5
504 Reviews

504 Reviews of AutoNation Ford Mobile - Service Center

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February 01, 2023

When I got there the computers were down. But they got in and out a lot faster then I thought they could. Very satisfied with them They were great More

by Jeff44432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 05, 2023 -

AutoNation Ford Mobile responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

Tyler was very helpful. He set up my appointment, gave me the estimated timeline for the repairs, and kept me updated throughout the process. More

by United
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
Feb 03, 2023 -

AutoNation Ford Mobile responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 18, 2023

It took over an hour to get a simple oil change and the cost was way beyond what I expected More

by Sandi Sands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jan 22, 2023 -

AutoNation Ford Mobile responded

Hello Sandi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2016. We hope to hear from you.

January 16, 2023

Was not helpful at all. Still having the same problem. I'm very disappointed in the service I received More

by Sheldonruss1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 19, 2023 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (251) 202-2016. We'd appreciate the chance to make your experience a positive one.

January 13, 2023

My 2006 Ford F-150 was running bad and had an oil and antifreeze leak. It also had some other issues, but it has held up good for a 2006 model. I spoke with the service representative Chris and he was ve More

by Johnny Sheffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Adam's
Jan 17, 2023 -

AutoNation Ford Mobile responded

Hi Johnny, thanks so much for the warm recommendation of the team here at AutoNation Ford Mobile. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 12, 2023

Easy to schedule service. Convenient and easy in and out. Very professional and helpful service managers and technicians. More

by Markanewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Jan 17, 2023 -

AutoNation Ford Mobile responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 06, 2023

Excellent service! Waited on in a timely manner. Thank you Ryan Reeves for handling my service on my Ford Explorer. Had a slow leak in one tire and asked him to check m More

by lsukjn1957@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
Jan 11, 2023 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 26, 2022

Fantastic experience. Will return! I was tentatively awaited by the service and very pleased with the diagnosis of the results. Tyler was very honest service advisor. More

by mrunderson1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
Dec 28, 2022 -

AutoNation Ford Mobile responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Dec 28, 2022 -

mrunderson1821 responded

Thank you

December 23, 2022

I made a appt. to get my oil changed and to check why the abs light and break light came on in my 2010 fusion . They told me when I got there I didn't that I didn' More

by lwmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TYLER
Dec 26, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 22, 2022

Called and scheduled service for a recall. They ordered the part and performed the service quickly and efficiently so I could make another appt scheduled that day. More

by jodys22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of a name
Dec 25, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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