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AutoNation Ford Mobile - Service Center

Mobile, AL

4.5
504 Reviews

504 Reviews of AutoNation Ford Mobile - Service Center

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March 09, 2023

Last visit was great , it was on schedule sales personal was great they keep me up to date no my service as well. More

by jtodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Mar 12, 2023 -

AutoNation Ford Mobile responded

Hello, We appreciate you taking the time to leave us a response, Don't hesitate to call us if you ever need anything. Be safe on the road!

March 09, 2023

Customer service was Excellent and very attentive. Good communication and thoroughly provided us with an eta for drop off and pick up More

by kthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Adams
Mar 13, 2023 -

AutoNation Ford Mobile responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 08, 2023

Tyler was very courteous and knowledgeable, he kept me informed of my vehicle status every step of the way, brought it in on Friday, was completed and I picked it back up on Monday. More

by Mike.Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 11, 2023 -

AutoNation Ford Mobile responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 06, 2023

Very slow about getting the work done with little to no communication about your vehicle’s progress. More

by Nikkiedwards2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
March 05, 2023

Got my car for a horn repair. They had it for over 2 weeks and after one day had to put it back into the shop because it wouldn't start. They did not sync the steering wheel with More

by gbs8420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron
Mar 07, 2023 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

March 02, 2023

Service department was kind and knowledgeable of my issue it was taken care of right thank you automation for making it this easy to correct the problem More

by captain.russell.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Adams
Mar 06, 2023 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2023

Ryan was very helpful and always makes me feel comfortable with my decisions. I tell all my friends about AutoNation Ford. More

by JohnMMontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
Mar 05, 2023 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 24, 2023

Fast and friendly service and they took time to work me in for my repair More

by patrick.brewster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 28, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2023

Service was good efficient friendly got job done will come back good job again 5 star More

by nivlawest1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 11, 2023 -

nivlawest1911 responded

None noted

Feb 11, 2023 -

nivlawest1911 responded

Good job

February 04, 2023

First I would like to thank the entire Service Department at AutoNation Ford Mobile. I Would lik÷ to especially thank Ms. NICOLE PARKER she handled my repair with Courteous and Consistent Professionalism at More

by tawannas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICOLE PARKER
Feb 07, 2023 -

AutoNation Ford Mobile responded

Hi Tawannas, thank you for your kind review; we are happy to pass along your comments to Nicole here at AutoNation Ford Mobile! Feel free to stop by if you ever need any more help.

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