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AutoNation Ford Mobile - Service Center

Mobile, AL

4.5
504 Reviews

504 Reviews of AutoNation Ford Mobile - Service Center

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May 01, 2023

My service adviser… Chris is great! He is honest and does what he says and there is never any surprises. More

by Steve Elkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 04, 2023 -

AutoNation Ford Mobile responded

Hi Steve, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 01, 2023

The service advisor Tyler Rush did an excellent job and I am pleased with his service. More

by jhelbling11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
May 05, 2023 -

AutoNation Ford Mobile responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2023

Excellent service, well satisfied, will be returning to this dealership for my routine maintenance. Very pleased. More

by starannlamier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmunds
May 01, 2023 -

AutoNation Ford Mobile responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2023

They say my car couldn't be work on at the dealership . My car is 2004 Ford Taurus. It. They lied because the part is a Ford part. More

by lula.chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Graves
Apr 27, 2023 -

AutoNation Ford Mobile responded

Hi Lula, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

April 20, 2023

The Worst Service I Have Ever Had. Had 10:45 am Appointment To Have Prepaid Oil Change 4hrs Later Finally Got My Truck,Service Advisor Was Rude No Paper Work, No Oil Change Decal On Wi More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisors
Apr 27, 2023 -

AutoNation Ford Mobile responded

Hi Dale, we are deeply disappointed by your experience at AutoNation Ford Mobile. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

April 13, 2023

Excellent service , my service tech was very helpful and courteous. Great waiting area with snack machines and hot coffee. More

by lsukjn1957@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
Apr 21, 2023 -

AutoNation Ford Mobile responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. If you ever need help, just give us a call. Happy motoring!

April 13, 2023

Ginger did a great job! I have always been treated professionally and the work done has always been well. More

by fratig3
Recommend Dealer
Yes
Employees Worked With
Ginger
Apr 21, 2023 -

AutoNation Ford Mobile responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

Service Reps are courteous and professional. Vehicle is sent to mechanic as soon as info gathering is complete. Work on vehicle is done professionally. Finalizing ppwk at completion of service i More

by johnrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 21, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 07, 2023

Emergency repair taken care of in less than 48hrs. Very happy with the service department. More

by Steve S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 21, 2023 -

AutoNation Ford Mobile responded

Hi Steve, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 31, 2023

The service representative was very professional. Took my Bronco Sport in for service and recall appointment. They performed the work in a timely manner. Will definitely use them again. More

by KenRn24
Recommend Dealer
Yes
Employees Worked With
Cameron
Apr 04, 2023 -

AutoNation Ford Mobile responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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