AutoNation Ford Mobile

Went in for routine oil change. Was early, so had a wait. But was in and out in ok time. Was early, so had a wait. But was in and out in ok time. More

Excellent Micheal and Ron in the service department were amazing excellent customer service and thanks again for everything I will be back thanks again for eve Micheal and Ron in the service department were amazing excellent customer service and thanks again for everything I will be back thanks again for everything More

Experience I usually don't write reviews but the experience I had something should be said. The sales person was great not pushy as most are. Her name was Britta I usually don't write reviews but the experience I had something should be said. The sales person was great not pushy as most are. Her name was Brittany. Very knowledgeable and helpful. I haven't made up my mind as of yet but when I do I will be back to see her. More

Autonation in Mobile, AlL Worst experience Worst experience of my life. The management is a joke. Service department even worse than the management. I can only speak for one of the salespeop Worst experience of my life. The management is a joke. Service department even worse than the management. I can only speak for one of the salespeople and honestly she was awesome until i handed her check. Can’t get her in the phone and she won’t respond to any of my texts. I am beyond amazed how this place is still in business. I am a single mother that really couldn’t afford to even buy a car but had no choice because my other one died. Autonation took advantage and didn’t fill any of their promises. If they tell you they did a 25 point inspection trust me they didn’t. They did 3 on my vehicle and failed to notice the break light out and fluids low. They never do it. I had a guy that works in the service department admit to me they are too busy so they try to get by with what they can. I have purchased cars from Chris Myers, Pat Peck, walleys and I have never experienced anything like this. I have had my vehicle for 3 weeks and one of those weeks it was in their service dept. and every Saturday I am back up there having to get what was promised to me actually completed. This past Saturday I had arranged a meeting with the general manger and I kid you not when telling him about our experience he said to us I know...you have said it 72 times. How does someone like that have a position like he does. No people skills whatsoever. I can promise you this. The customer is not right at Autonation. I have promises in writing and they still don’t want to be held accountable. I am lost at this point. Save yourself the aggravation and find another car dealership. You will thank me later. More

They don't want your business, just your money They had a car i wanted to buy. I could live with the price they were asking. It is a four hour round trip, so I asked the salesman what kind of fees They had a car i wanted to buy. I could live with the price they were asking. It is a four hour round trip, so I asked the salesman what kind of fees they added on. He replied back that if I would text him my address, he would send over the buyers order with everything listed. My complete out the door cost. I texted him my address immediately, never heard back from him. I called and left a message saying I needed that OTD price before coming over the next morning. No reply. Got a call from the salesman 3 days later and told him I needed the OTD price if they wanted me to come buy the car. He promised he would get it to me as soon as he got off the phone. Never did. This tells me they jack up the price of a car with crazy fees. I will buy a car from someone honest and upfront. More

Excellent service I worked with Brittany Parker she went above and beyond her job to make sure my needs were met , I definitely would recommend any to go see her and wh I worked with Brittany Parker she went above and beyond her job to make sure my needs were met , I definitely would recommend any to go see her and when it comes to purchase again I will definitely be in touch with her again.... More

Dishonorable Great salesmen, piss poor service dept, dishonorable managers. Lied to numerous times, strung along for over a week, and when we finally decided we Great salesmen, piss poor service dept, dishonorable managers. Lied to numerous times, strung along for over a week, and when we finally decided we liked the vehicle so much we were just gunna accept fixing MINOR repairs our self, manager got tired of us getting upset over his service departments negligence and put the price back to internet price (unaffordable range for us). More

Great dealership with friendly and helpful people I recently purchased a Ford Edge from Melanie Komosa. She was the sweetest, and helped with every question we had! She is new but was super friendly. I recently purchased a Ford Edge from Melanie Komosa. She was the sweetest, and helped with every question we had! She is new but was super friendly. Our purchase was her first sale but I feel like she can only go up from here! I truly have nothing bad to say about the entire experience and would advise anyone looking to go see her at AutoNation! More