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AutoNation Ford Mobile

Mobile, AL

4.5
743 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 743 reviews

August 05, 2021

I would not recommend this dealer to anyone. I bought a used vehicle with a 90 day 4,000 mile warranty. Tried to have issues fixed before warranty expired but they couldn't get me in for service. When I fi More

by rcwells82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Craft, Stanley Arnold, Steven Adams
Aug 06, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

August 03, 2021

My experience at the dealership was great.My salesman, My experience at the dealership was great. My salesman, Mr. Chapman was very professional and friendly and went out of his way to help in any way he More

by julieperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chapman
Aug 20, 2021 -

AutoNation Ford Mobile responded

Hello Julie, thank you for your kind review; we are happy to pass along your comments to Chapman here at AutoNation Ford Mobile! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 02, 2021

Very nice and quick service. They were able to squeeze me in for an oil change. Always friendly and willing to answer any questions I have. More

by rammye13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 20, 2021 -

AutoNation Ford Mobile responded

Hello, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 29, 2021

Always solid, reliable service, but the wait times and communication have dropped off considerably. Yesterday, I arrived at 7:15 a.m. for an oil change and coolant service. Was told it would be a couple o More

by mjrbludd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Tyler
Aug 17, 2021 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to discuss this with you. Please reach out to us at (251) 202-2016 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

July 29, 2021

The people their are helpful and kind . My truck I bought was serviced cleaned and detailed before it given to me. Ashe is the one to see. More

by dv22205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashe Corley
Aug 13, 2021 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2021

It was a pleasure to work with the staff at AutoNation Ford. As soon as you get our of your car, there is always a friendly face there to greet you. My Salesperson Walter was amazing as were the Sales Ma More

by mrsguillory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Forrest, Adam Hunt
Aug 13, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2021

Chris was very helpful and friendly. He showed excellent customer service. We always have taken our F-150 Ford truck there for the oil changes. And have always received excellent service. All the people in More

by Tntsmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
Aug 13, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2021

Great for oil changes but not enough manpower to properly address my warranty concerns. People don't pay attention to what they are told when describing my warranty concern More

by Randplee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know who I dealt with., Brandon Dana
Aug 17, 2021 -

AutoNation Ford Mobile responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

July 27, 2021

Card would not go through. Lucky I had another card with me. They said they would let someone know . I tried to run it twice More

by jsnow719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other person is not listed who interrupted a customer when they were talking to another service advisor, Donna Wood
Aug 13, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 23, 2021

Excellent customer service all questions were answered to my satisfaction, salesman very knowledgeable of my vehicle. Sales manager and finance manager were excellent. Great and easy purchasinng my new F150 More

by mcooper1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald childs, jimmy
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