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AutoNation Ford Mobile

Mobile, AL

4.5
743 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 743 reviews

August 23, 2021

Best buying experience ever. I'm temporarily in a wheelchair and my salesman, Ron Childs, brought out two vehicles for me to choose from. The manager, Thomas Bethea, made a minor adjustment to the pr More

by songbird
Recommend Dealer
Yes
Employees Worked With
Brandon Dana
Aug 27, 2021 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

My 2017 F250 has 6 cameras and all are good except tailgate camera. Had it replaced under warranty. It is still foggy and hard to back. I was denied a warranty repair. Hope others don’t have this prob More

by Russell Crane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dana
Aug 27, 2021 -

AutoNation Ford Mobile responded

Hello Russell, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2021

Michelle Bradford is an outstanding service representative. She is knowledgeable and articulate. She kept me informed at all times. She is the reason I will come back to have my car serviced. More

by gailngary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle bradford
Aug 27, 2021 -

AutoNation Ford Mobile responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 21, 2021

Had to call numerous time for my car’s status. More

by Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 27, 2021 -

AutoNation Ford Mobile responded

Hello Jones, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 20, 2021

Very professional and courteous. Got the sale done very quick and great follow up. will be back. More

by garyamiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Peterson
Aug 27, 2021 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2021

I sent my Ford F150 in because the radio, sync, clock was not working. Wind shield wipers also needed replacing. I also needed and oil change. I ended up paying over 2700.00 dollars for issues that was pick More

by kennybosarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Light
Aug 26, 2021 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (251) 202-2016 -- we hope to hear from you soon. Take care!

Aug 30, 2021 -

kennybosarge responded

I tried to call you two times and left a voice mail but no response.

August 20, 2021

The team here was great from the salesman to the service department More

by DJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Peterson
Aug 26, 2021 -

AutoNation Ford Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

Aug 27, 2021 -

DJ responded

Terry Peterson and sales managers are excellent to work with

August 19, 2021

The maintenance crew is awesome and customer service is awesome More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 27, 2021 -

AutoNation Ford Mobile responded

Hi Connie, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 17, 2021

AutoNation Ford in Mobile has a very knowledgeable and professional service department. A very good experience. More

by msalter051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Craft, Roger Haskew
Aug 20, 2021 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2021

Let me clarify. My appointment was with Chris at Autonation Ford in Mobile, AL. He was polite and extremely accommodating. I was there for a warranty covered oil change, check-up and tire rotation. More

by dmarsal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Adams
Aug 20, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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