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AutoNation Ford Mobile
Mobile, AL
744 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 744 reviews
October 26, 2021
Made appointment for oil change and tire rotation Keith my service writer got everything taken care of no problem. I was out in a very short time. Very pleased my service writer got everything taken care of no problem. I was out in a very short time. Very pleased More
by Charlesdgeary
Employees Worked With
Donna Wood
October 25, 2021
I purchased a used vehicle from AutoNation Ford on the Beltline here in Mobile, AL and I feel I was lied to and brushed off. The salesman, the manager nor the corporate office had any integrity in my opin Beltline here in Mobile, AL and I feel I was lied to and brushed off. The salesman, the manager nor the corporate office had any integrity in my opinion. They advertise they have a 5 days no questions asked return policy, it’s a manipulating lie. When I tried to reach out to the salesman and the manager about issues I was having with a vehicle I purchased, the salesman referred me to an outside mechanic, but the mechanic said the salesman only told him to check one thing. When I tried to reach back out to the salesman, Ronald Childs, by text and email, I was ignored. His manager Thomas Bethea reached out to me by email, but provided no solutions. When I told him that the salesman retained possession of the vehicle for 4 out of 5 days and what safety issues the vehicle was having, he told me there was nothing they could do. I reached out to the corporate office by phone and email. No one bothered to email me back or return my call. I learned my lesson. I’ll stick with Mullinax Ford. They are a much more honorable company and the general manager will make every effort to make you satisfied with your purchase. The difference is Mullinax actually cares, AutoNation doesn’t. My salesman at Mullinax will take action to correct any problems I have within reason, especially if something may be hindering the vehicle from operating properly. This has taught me that change is not always good. I’m sticking to what I know from now on. More
by Shonahmonique
Employees Worked With
Ralph Sweatland
October 22, 2021
Came to this dealership on October 16th 2021 in the market to purchase the new 2021 Ford Raptor which they had. Jimmy ( claimed to be sales manager) came out he was extremely rude. I was gonna trade in market to purchase the new 2021 Ford Raptor which they had. Jimmy ( claimed to be sales manager) came out he was extremely rude. I was gonna trade in a 2021 gmc 2500 diesel with 14,000 miles on it and Jimmy didn't even look at my vehicle just rudely said he wasn't gonna take my truck in on trade, that he couldn't resale it and that he didn't want it on his lot. If that's the way they do business I'll never be back and believe me I will let all my family and friends know not to go there. Oh yes let me mention I drive 2 hours to get to this dealership, never again will I go back there as long as JIMMY is there. He is extremely rude especially to women. So women beware. More
by Ajones39475
Employees Worked With
Can't recall the salesman name
