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AutoNation Ford Mobile

Mobile, AL

4.4
744 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 744 reviews

November 05, 2021

Chris was very helpful. Great service. Everyone was cheerful and greeted me. Will consider future service. More

by Mike.roy36695
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris in service
Nov 08, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2021

Bought a 2021 Ford F-150 Super Crew from Jim Doucette (sales manager) and staff. Very professional and great buying experience. More

by Randy Moen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron, Stanley Arnold
Nov 04, 2021 -

AutoNation Ford Mobile responded

Hi Randy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 01, 2021

Zach, my salesman was awesome he made the buying process enjoyable. He was kind and answered all of my questions, very knowledgeable about the vehicles. Adam, in rhe finance department was also very helpful More

by Kayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Adam
November 01, 2021

Excellent service! The staff took great care of me and my vehicle in a timely manner and addressed all my concerns. I especially appreciated Laura for being very knowledgeable and professional. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Sheffield
Nov 04, 2021 -

AutoNation Ford Mobile responded

Hi Monica, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! Drive safe, and we'll see you on the road.

November 01, 2021

Gabbi in service is helping with some issues on some back order parts. I would say the Service Dept was very helpful and easy to work with and they communicated every step and status of the parts with me to More

by jmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbi Frost
Nov 04, 2021 -

AutoNation Ford Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2021

Good customer service. Very helpful. No pressure. Courteous and eager to please customer. Good experience. More

by Walden868
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chapman
Nov 03, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 30, 2021

Friendly knowledgeable staff. Excellent customer service. The car buying experience was made simple and easy. More

by ann.pugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chapman and Mr Nelson in finance
Nov 01, 2021 -

AutoNation Ford Mobile responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2021

Your sales rep was very personable. He was very informative giving me what part was bad, it had to be ordered, and car repaired timely. He called to keep me informed of the progress. He told me in More

by shiverb449@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Craft
Nov 02, 2021 -

AutoNation Ford Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2021

The people where on point. Very efficient and no bs. I liked them alot very nice. More

by craymclemore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Dana
Oct 28, 2021 -

craymclemore responded

Thanks for the help and the kindness.

October 28, 2021

We booked our appointment a month in advance and were waiting at their door for them to open at 7am. I left the truck with them for a braking system problem. Around 3pm, I called to see if they were g More

by Borntovector
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler, Chris
Oct 30, 2021 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (251) 202-2016. We would appreciate the chance to turn your experience around.

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