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AutoNation Ford Mobile

Mobile, AL

4.4
747 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 747 reviews

November 17, 2021

We visited this dealership to look at the New Ford full size Bronco's for me to purchase, and ended up buying a 2021 F-150 instead. Ron Childs was our sales guy, he was very nice and he helped us decide o More

by swhitegulfcdj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Childs (sales guy); Ralph (finance guy); Jim (sales manager)
Nov 21, 2021 -

AutoNation Ford Mobile responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2021

I visited the dealership to have my transmission replaced a Chris was phenomenal! Thank you Christopher! More

by Lakeishaclements22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Nov 19, 2021 -

AutoNation Ford Mobile responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

November 16, 2021

I had a warranty issue with my new vehicle with less than 7000 miles. I first talked to the assistant service manager ( Lester) about a warranty claim. After no response in over a week, I went back to the de More

by stickman121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 20, 2021 -

AutoNation Ford Mobile responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Mobile. Please call our General Manager at (251) 202-2016 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 15, 2021

Good customer service. Good customer service. Good customer service. Good customer service. Good customer service. More

by busterbig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbi Frost
Nov 20, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 14, 2021

The people are friendly and they handled my visit well. Scheduled a 4 pm appointment for an oil change (The Works) with tire rotation. I was driving away before 5 pm. Well pleased with their service! More

by MarkH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Frost
Nov 17, 2021 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 13, 2021

I was not pleased with my initial contact with the dealership. I will need to talk with customer service to explain what I experienced. No one at that dealership. More

by Patz1
Recommend Dealer
No
Employees Worked With
Jerry a supervisor
Nov 15, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (251) 202-2016. We'd appreciate the chance to make your experience a positive one.

November 12, 2021

Very friendly and knowledgeable staff. It was a great experience I will definitely be a repeat customer! More

by Weaverctrnll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddie
Nov 15, 2021 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 12, 2021

I have been a customer for several years and as always received quality service from everyone. More

by Cppough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbi Frost
Nov 15, 2021 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 11, 2021

Thank you JT for the easy car buying process. It was a pleasure doing business with yall. If anyone is in the market, ask for JT, he will take care of you More

by comiller86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT
Nov 14, 2021 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 09, 2021

sold a damage vehicle will be contact lawyer to get process started. contacted terance logan total don't give a xxxx attidude More

by jknelson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Adams
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