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AutoNation Ford Mobile

Mobile, AL

4.5
744 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 744 reviews

October 24, 2023

Friendly, professional, warming, thoughtful, humorous,energetic,enthusiastic,helpful, attentive, knowledgeable, caring,honest,pleasant, kind, family oriented More

by vstewartpugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mosley grant young
Oct 24, 2023 -

vstewartpugh responded

If you are looking for a new or used car take a trip to Auto nation ford and ask for Anthony Mosley or Grant young or any member tell them Veronica Stewart sent you.. i promise you won't be disappointed.

October 24, 2023

Chris my Service writer kept me up to date on status and repairs in a professional & timely manner. Fast check out. Very satisfied with my service. More

by spidermonkey_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 27, 2023 -

AutoNation Ford Mobile responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 20, 2023

Amazing job fixing the battery and recall issues and got it done fast. Christopher was a big help and kept me informed the whole way. More

by Mhites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 22, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 19, 2023

Great environment great people best service and I would recommend this to my friends and family More

by Brooks_thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 19, 2023 -

Brooks_thomas responded

Thanks for your service and you professional crew

October 17, 2023

Good job well pleased with all of people dealt with quick service well informed about all More

by bouron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 20, 2023 -

AutoNation Ford Mobile responded

Hi Bouron, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

I have been using the dealership since I bought my Ford explorer. Never had a problem with them More

by sharonmcguff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Oct 19, 2023 -

AutoNation Ford Mobile responded

Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Worst customer service ever. Bought 2 Expeditions here. Had Platinum service plan and had to rent my own rental car. Was told my plan would pay for rental car after mine was look More

by Never Again
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry, Tyler
Oct 18, 2023 -

AutoNation Ford Mobile responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (251) 202-2016 to speak to our manager directly.

October 11, 2023

Great service department. Reps are very professional & keep you informed of service status. Nicholl is very good at keeping you informed More

by jlyons5375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholl Parker
Oct 14, 2023 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 11, 2023

At first AutoNation Ford Mobile was amazing to work with. From the start they were the only one the worked via text from the start based on my request. Zach and Walter were great to work with and went above More

by hamiltonperry86
Recommend Dealer
No
Employees Worked With
Grant(warranty/financing), Zach, Walter
Oct 13, 2023 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2016. We hope to hear from you.

October 09, 2023

Love autonation. Great service friendly and courteous people. Well pleased with the service that I receive from them More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mattie brewer
Oct 11, 2023 -

AutoNation Ford Mobile responded

We are pleased to hear you had such a positive experience with us, Diane! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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