AutoNation Ford Mobile

AutoNation Ford Mobile sold me a car about a year ago. When I took it in for a problem, they told me that they couldn't work on it until it was in stock configuration (it's a 2012 Boss 302). They priced When I took it in for a problem, they told me that they couldn't work on it until it was in stock configuration (it's a 2012 Boss 302). They priced out $5700 in items and labor to return it to "stock" so that they could then begin to work on the problem it's having. The problem I have is that the car is in the same configuration that they sold it to me last year. The Sales Department was certainly willing to take my $30,000, but now the Service Department will not work on it. EVERY SINGLE ITEM on their list of what I need to have done to return it to stock is EXACTLY how they sold it to me. And to top it off, I was treated rudely while trying to ask questions. More

The service was excellent. Ryan kept me informed on the status of my vehicle. The repairs were completed in a timely manner. status of my vehicle. The repairs were completed in a timely manner. More

Excellent Customer Service!!! Great Team to Work with! Easy streamlined efficient process! Highly Recommend. Considerate and Friendly Easy streamlined efficient process! Highly Recommend. Considerate and Friendly More

This store was very helpful with finding the vehicle i needed and did not try to pressure me in buying something i did not want ......Terry Peterson was great needed and did not try to pressure me in buying something i did not want ......Terry Peterson was great More

I’ve always gotten great service and it keeps me coming back. I’ve purchased two new vehicles here since living in the area back. I’ve purchased two new vehicles here since living in the area More

Great service, very knowledgeable technicians and friendly staff. I would recommend Autonation to everyone. Thanks friendly staff. I would recommend Autonation to everyone. Thanks More

Kevin Chapman was wonderful to work with. No pressure, a man of his word! Makes the process very easy highly recommend Auto Nation Ford Mobile! man of his word! Makes the process very easy highly recommend Auto Nation Ford Mobile! More

I am very disappointed with my service. What's the point of making appointments for customers, if there is going to still be a two week wait. With my extended warranty, my car has to be diagnosed before a c of making appointments for customers, if there is going to still be a two week wait. With my extended warranty, my car has to be diagnosed before a claim can be submitted for a rental. They were not willing to diagnose my vehicle or even take the extra step to find out if there was something else they could do about getting a rental. And check this! My service advisor didn't even know I had picked up my car. He called to validate date the vehicle had been picked up. Worse service appointment ever!!!! More

AutoNation Ford of Mobile was AMAZING!! Long story short, I wanted a Ford Bronco that was impossible to purchase without ordering. Brandi received one unclaimed, and called me all the way in Atlanta! Are you I wanted a Ford Bronco that was impossible to purchase without ordering. Brandi received one unclaimed, and called me all the way in Atlanta! Are you still looking for a BRONCO?!?! Yes ma’am! I drove from GA that night, to put my Bronco up the next morning!! More

The salesman Mr.Mosley, was one of the best people I have met. He went above and beyond for me and my wife. Would recommend anyone to him and the company met. He went above and beyond for me and my wife. Would recommend anyone to him and the company More