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AutoNation Ford Mobile

Mobile, AL

4.4
744 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 744 reviews

January 26, 2022

Great service and a comfortable waiting area. Everyone was helpful and courteous. I will definitely be back. More

by Jandj514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle Frost
Jan 29, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 24, 2022

The service was great. They did an excellent job! All the guys are very friendly and knowledgeable. Will use them again. More

by cinna1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 27, 2022 -

AutoNation Ford Mobile responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2022

The process of dropping off my car getting it worked on and picking it up couldn't be easier. I am always satisfied. More

by Davidcliesch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 25, 2022 -

AutoNation Ford Mobile responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Mobile. We look forward to your next visit! Take care!

January 22, 2022

I'm in between a rating of fair and poor. I purchased a used car on Dec. 23, 2021 and had to take it back to the dealership on Jan. 3, 2022 for repairs to be done (since they only offered a 40 day warranty More

by M&M
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ford Service, Sales, & the Sales Manager
Jan 26, 2022 -

AutoNation Ford Mobile responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (251) 202-2016 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

Jan 31, 2022 -

M&M responded

I have tried to call 251-202-2016 to speak to the General Manager. However, it only gives me the options to press (1) for sales, (2) for service, (3) for parts, and (4) for collision, or (0) for operator assistance. Once I pressed 0, the same recording repeats over and over.

January 21, 2022

I am so glad Ryan Reeves. He is great and treats me so special. The service was fast and the service center is comfortable. More

by patricia.a.cassity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Craft
Jan 27, 2022 -

AutoNation Ford Mobile responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

January 21, 2022

I got and received a 125 inspection on a used car I was going to buy from another dealer. Chris Adams provided the report for me which showed about $2,200 costs I would incur by purchasing car. I did not More

by arainosek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Wood, Stanley Arnold, Steven Adams
Jan 27, 2022 -

AutoNation Ford Mobile responded

Hello, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk! Have a great day!

January 19, 2022

Every employee at Auto Nation was courteous and kind. Love my dealership service department.-A.West More

by April.west.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in Service dept
Jan 23, 2022 -

AutoNation Ford Mobile responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2022

I can count on AutoNation Ford to take care of my vehicle without taking advantage of me! More

by Leslie
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 20, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 18, 2022

Awesome Service Department! Communications was great and all of my issues was taken care of in a timely manner. I highly recommend their Service Dept. More

by thehembreeclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 20, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 17, 2022

Service department has got much better. Communication has improved as well, love the texting. Only negative is took 3 weeks but with Covid and lack of ppl wanting to work I understand. More

by LaDarius Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Jan 19, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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