AutoNation Ford Mobile

Brought in a letter from Ford about a possible reimbursement. I was certain that I was wasting my time. The Customer Service Representative assured me I was not wasting my time. Very professional, reimbursement. I was certain that I was wasting my time. The Customer Service Representative assured me I was not wasting my time. Very professional, and, explained the process, communicated throughout and in less than a week I received a full reimbursement of over $1500.00 for a repair I had made at my mechanic’s shop. Could not be more impressed by the professionalism at this dealership. I’ll be back for service and my next F250. More

My Ford F250 was drop off by a tow truck because I hit something in the road that tore off a transmission cooler line. I took over 1 week to look at the issue and then when they looked at it, they said I something in the road that tore off a transmission cooler line. I took over 1 week to look at the issue and then when they looked at it, they said I needed a new transmission and my warranty would cover it, however the warranty coverage inspector came there and did not approve it. So this is going on 3 weeks and the Service advisor tells me to contact my insurance company. I decided to get my truck towed from there and to a repair shot and they repaired the line to the transmission cooler and my truck has been driving fine every since with no transmission issues. After I paid for parts, transmission fluid and labor I spent less than $300.00. I am trying to understand how they figured I needed a new transmission. Not sure if I will be able to used their Service Department again and this is my second Ford F250. More

Great customer service at the service center. Definitely will service my vehicle there in the future. Definitely will service my vehicle there in the future. More

Always professional and courteous in the service department! Timely service and comfortable customer lounge available. department! Timely service and comfortable customer lounge available. More

I bought a 2017 F-250 from Autonation and have had a great experience with the sales team and maintenance/service team. Nicole was very prompt at returning calls and finding out information for me. The great experience with the sales team and maintenance/service team. Nicole was very prompt at returning calls and finding out information for me. The mechanics were very knowledgeable and I felt taken care of. Overall I would recommend. More

The buying experience at the dealership was fine, but I’ve tried unsuccessfully to contact the financial manager for two weeks with follow up questions on the loan documents. The sales person shields me I’ve tried unsuccessfully to contact the financial manager for two weeks with follow up questions on the loan documents. The sales person shields me from financial saying they are too busy to return my call. They weren’t too busy to close the sale of the vehicle when I was at the dealership. So I finally had to be rude on the phone to get a response from them. I don’t get why it has to come to that. Just return my call. More

Zach was very helpful with purchase of my vehicle, Great customer service , everyone was very friendly . Went above and beyond I will recommend to friends 's and family. Thank you also to "Willie " RTR an customer service , everyone was very friendly . Went above and beyond I will recommend to friends 's and family. Thank you also to "Willie " RTR and Walter everyone else for a pleasant experience. More

They Was Very Friendly Got My Car Back In A Timely Fashion I Was Told When Parts Came And When They Didn't Donald Explained Everything Took Pictures And All Donald Rock I'll Be Requesting Donald When Fashion I Was Told When Parts Came And When They Didn't Donald Explained Everything Took Pictures And All Donald Rock I'll Be Requesting Donald When I Have To Return More

Timely service, great communication and service advisor Christopher provided updates to keep informed of the ongoing repairs. Christopher provided updates to keep informed of the ongoing repairs. More