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AutoNation Ford Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.4
744 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 744 reviews

May 25, 2022

The service was great and they have my car ready in a timely manner. I was very satisfied! More

by Alonna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
Report | Print
May 26, 2022 -

AutoNation Ford Mobile responded

Hi Alonna, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 24, 2022

Probably not their fault, my F150 is 2 weeks old with 1,000 miles. A/C is not working. They were polite but told me it would take 5-7 days to even look at it, likely weeks before it could be repaired. More

by kwesley
Friendliness
Recommend Dealer
No
Employees Worked With
Donald
Report | Print
May 26, 2022 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

May 24, 2022

Very friendly and always get the service performed on time. Chris does a good job. More

by dahl001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 26, 2022 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2022

Received excellent service from the team at Autonation Ford. Will bring my vat here for future maintenance. More

by Cbridges69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
May 23, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 19, 2022

The rep who checked me in kept me updated throughout the process and answered all of my questions! They are very professional!! More

by bamasilcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
May 21, 2022 -

AutoNation Ford Mobile responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 21, 2022 -

bamasilcox responded

Thank you

May 19, 2022

They are friendly efficient and service minded. We don’t even live in Mobile but when we come here we like to have our Lincoln serviced here More

by Brwilliams191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
May 21, 2022 -

AutoNation Ford Mobile responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

May 17, 2022

I had a service appointment. I was greeted as soon as I arrived. The wait time was quick and customer service was great. More

by lonniep_31602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
Report | Print
May 20, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 16, 2022

Gabbi is Perfect need more CSR just like her. Thank you Ford. Gabbi communication and keeping informed was perfect. More

by highheelspcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabbi
Report | Print
May 18, 2022 -

AutoNation Ford Mobile responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. Thank you, and have a fantastic day!

May 15, 2022

Much better than ever before. Got a Saturday oil change appointment and waited. Service was done and I was on my way (shopping) about an hour later. Printer was malfunctioning More

by sabrowning39564
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Groves
Report | Print
May 18, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 13, 2022

Great honest sales staff went out of yheir way to get us just what we needed More

by DennIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison
Report | Print
May 16, 2022 -

AutoNation Ford Mobile responded

Hi Dennis, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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