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AutoNation Ford Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.4
744 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 744 reviews

June 02, 2022

The service department is knowledgeable and freely answers questions posed to them. Repairs from a recall were handled in a timely manner. More

by tw8ball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rush
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Jun 05, 2022 -

AutoNation Ford Mobile responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 02, 2022

My oil was changed promptly. Chris Adams double checked my tires for me. I was very satisfied with Chris Adams' attention to detail and my service in general. More

by Karen Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
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Jun 03, 2022 -

AutoNation Ford Mobile responded

Hi Karen, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 02, 2022

Everything was done in time that was said that it would be done and it was More

by gdcreal
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jun 05, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 01, 2022

My change engine oil light came on the day before I was to leave for a lengthy trip. So, without an appointment, I drove to the dealership and they worked my car into the lineup. They also checked my tir More

by jjlambard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jun 02, 2022 -

AutoNation Ford Mobile responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 29, 2022

Bernard was very nice and polite. Not pushy. Very professional. Appreciate professional over pushy salesman. More

by maryfranceskrause
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Ball
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May 31, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2022

Sales process was fine - no problem and the salesman knew his stuff. The first salesman was very uninformed but met another who was good. Service has been disappointing. More

by Mlpatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron ?
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May 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

May 28, 2022

My visit to Auto Nation Ford was pleasant. Customer service was good. I bought my sister with me to get my truck service and she left with a new car. More

by smilez4sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa and Latoria (Cowboy) Byrd
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May 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 27, 2022

Outstanding service department! Highly recommend them to any ford owners in the South Alabama area! More

by Fishingbuddy97
Recommend Dealer
Yes
Employees Worked With
Chris
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May 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.

May 27, 2022

Customer service was great. Dealership needs to work on repair and parts timing - too long- 3 weeks More

by patsy.williams
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabby
Report | Print
May 31, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 25, 2022

not very friendly, very poor customer service. Had to wait over 2 hours. had to wait for someone to process me in More

by thomashy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
Report | Print
May 26, 2022 -

AutoNation Ford Mobile responded

Hi Thomashy, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2016 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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