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AutoNation Ford Mobile

Mobile, AL

4.4
744 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 744 reviews

August 25, 2022

Very friendly, not a long wait. Always sooner then time given. Clean facility. Always a good experience. More

by Jamiemarney78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unk
Aug 30, 2022 -

AutoNation Ford Mobile responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Mobile. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 24, 2022

I love my Ford Expedition, I wish they had a better organized service department. They "Scheduled" my recall correction knowing they don't even have the parts to repair it. Left my car for a day and it More

by mika78
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Entire Service Department
Aug 27, 2022 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2016 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 24, 2022

They are very professional and always complete the service timely in a friendly way that make you want to go back. More

by dahl001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 27, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2022

Christopher was able to get my truck serviced very quickly. I have always had very good feed back and service with Chris More

by jerry.cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 26, 2022 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2022

I had no issues with them - they took good care of my baby and returned her all shiny and clean and with my back lift gate all fixed like they promised! Minor issue in they couldn't replace the backup ca More

by Jenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm bad with names, sorry!
Aug 26, 2022 -

AutoNation Ford Mobile responded

Hi Jenna, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 18, 2022

Everyone at the dealership is so customer friendly and is so professional. They greeted me with a smile and was very knowledgeable about what needed to be done with my car. More

by aprillashaundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure but it was a lady
Aug 23, 2022 -

AutoNation Ford Mobile responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2022

In the past years I have purchase 4 brand-new vehicles from your dealership and since July 2022 I’ve had to have service on one of them the service has been very very poor I am totally dissatisfied and m More

by Jdwgifts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry and Tyler
Aug 23, 2022 -

AutoNation Ford Mobile responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Mobile take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2016 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Sep 04, 2022 -

Jdwgifts responded

I’ve called the general manager several times in the past few weeks and he still hasn’t returned my call I still can roll my window down to go do my banking are to get something to eat this is very upsetting pkeae try and help me they did order a part and told my husband to put it in and it didn’t work 😌😌😌😌

August 16, 2022

As an owner of a ford product and having it serviced, I received the quality service and professionalism I expected. I rate my overall visit an A+ More

by shorty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron, Groves
Aug 17, 2022 -

shorty responded

Everyone I encountered at this dealership was on point and professional, I am very pleased with the results of the work that was done on my car. Thank You

Aug 17, 2022 -

shorty responded

Can you change my screen name shorty to Clara, I don't know why I didn't do it that way. I'm not use to messaging or texting.🤔

August 12, 2022

Nichol Parker,service rep, was great & professional! She kept me posted as to what was going on & had my truck finished to fit my schedule. This was second time I have dealt with Nichol. She is great! More

by jlyons5375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichol Parker
Aug 17, 2022 -

AutoNation Ford Mobile responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Mobile! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2022

AutoNation helped my husband and I to get our dream of owning another truck . We were able to get a beautiful 2003 F150 with Zacks help. All of the staff were very helpful and friendly making for a great More

by tmhudson526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Aug 17, 2022 -

AutoNation Ford Mobile responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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