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AutoNation Ford Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.4
747 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 747 reviews

March 09, 2023

Dealership staff is always welcoming and friendly! Went for an oil change was prompt and serviced my vehicle in no time! More

by vcoleman85
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 13, 2023 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 09, 2023

Last visit was great , it was on schedule sales personal was great they keep me up to date no my service as well. More

by jtodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Mar 12, 2023 -

AutoNation Ford Mobile responded

Hello, We appreciate you taking the time to leave us a response, Don't hesitate to call us if you ever need anything. Be safe on the road!

March 09, 2023

Customer service was Excellent and very attentive. Good communication and thoroughly provided us with an eta for drop off and pick up More

by kthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Adams
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Mar 13, 2023 -

AutoNation Ford Mobile responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 08, 2023

Tyler was very courteous and knowledgeable, he kept me informed of my vehicle status every step of the way, brought it in on Friday, was completed and I picked it back up on Monday. More

by Mike.Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Mar 11, 2023 -

AutoNation Ford Mobile responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 06, 2023

Very slow about getting the work done with little to no communication about your vehicle’s progress. More

by Nikkiedwards2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
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March 06, 2023

They made us feel like we were dealing with family…. Great people there! They were knowledgeable and friendly….Will definitely use them in the future More

by pastormaples
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas, Walter, Madison, and Grant
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Mar 09, 2023 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 05, 2023

Got my car for a horn repair. They had it for over 2 weeks and after one day had to put it back into the shop because it wouldn't start. They did not sync the steering wheel with More

by gbs8420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron
Report | Print
Mar 07, 2023 -

AutoNation Ford Mobile responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Mobile. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.

March 02, 2023

Service department was kind and knowledgeable of my issue it was taken care of right thank you automation for making it this easy to correct the problem More

by captain.russell.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Adams
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Mar 06, 2023 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2023

Ryan was very helpful and always makes me feel comfortable with my decisions. I tell all my friends about AutoNation Ford. More

by JohnMMontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
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Mar 05, 2023 -

AutoNation Ford Mobile responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 24, 2023

Fast and friendly service and they took time to work me in for my repair More

by patrick.brewster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Feb 28, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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