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AutoNation Ford Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.4
745 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 745 reviews

July 31, 2024

The sales lady was brand new so we had some bumps but she did great More

by Hildreth65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
New lady
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Aug 04, 2024 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2024

Excellent service! !! I highly recommend this group, very knowledgeable and always helpful. Keep up the great work. More

by Khowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jul 26, 2024 -

AutoNation Ford Mobile responded

Hi, we are pleased to hear you had such a positive experience with us, Khowell! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2024

Excellent Customer service throughout the entire process. Will most certainly buy from Autonation Ford of Mobile again. More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Bethea & Mohammed
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Jul 13, 2024 -

AutoNation Ford Mobile responded

Hi Rick, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2024

Ozell in finance was good and did a great job. The used car manager was pretty arrogant. That’s my experience. I probably wouldn’t have purchased it in hindsight I could have gotten a new one with More

by Jvmccullough34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ozell
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Jun 19, 2024 -

AutoNation Ford Mobile responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2016 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 17, 2024

Very great experience. Zach was great, very helpful & made sure I was happy with my choice of vehicle. 10/10 very much recommended. More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Herrera
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Jun 18, 2024 -

AutoNation Ford Mobile responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.

May 19, 2024

Steven, absolutely my favorite service advisor. He took great care of my service needs. Everything I needed done was taken care of. He listened to me, verified info for me, suggested needs for the More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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May 21, 2024 -

AutoNation Ford Mobile responded

Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2024

I purchased a Mustang. I brought it in for service. I was told I needed a $1500 rear taillight. There was nothing wrong with my taillights. Then they told me, after keepin More

by michaelmastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager
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Apr 30, 2024 -

AutoNation Ford Mobile responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (251) 202-2016. We would appreciate the chance to turn your experience around.

Apr 30, 2024 -

michaelmastro responded

You already had a SECOND and THIRD chance after you tried to charge me $6000 for repairs my car DID NOT NEED. That's why I came to you about a new car - I thought that after the nightmare experiences I had already had, you would treat me better on a new car. I was wrong. You handled that badly - the car was ordered and the Sales Manager refused to give me the price of the car!

April 08, 2024

The best dealership I ever went too. My salesperson was Anthony Mosley. He was very patient with finding the best car for me……I would definitely recommend him More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mosley
Report | Print
Apr 11, 2024 -

AutoNation Ford Mobile responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Mobile. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 03, 2024

Was very happy with my service ! ! Everyone at dearship was very helpful & professionally. Thank you More

by aprilburnett28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mosley
Report | Print
Apr 05, 2024 -

AutoNation Ford Mobile responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 26, 2024

Great customer service, friendly, honest, fair price, excellent experience. Mattie, Grant, keep up the great work. More

by baker11911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mattie, Grant
Report | Print
Mar 29, 2024 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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