AutoNation Ford Mobile

Employees very friendly and great customer service. Very clean work environment. Willing to help in any kind of way. Very clean work environment. Willing to help in any kind of way. More

I came in for an oil change and basic maintenance. Everything was fast and easy. Everything was fast and easy. More

It is unfortunate that I feel compelled to consume my time writing a review of AutoNation Ford after being lied too by both the "Service Manager" Jerry Cassity and "Dealership Manager" Maher Bellallah. A time writing a review of AutoNation Ford after being lied too by both the "Service Manager" Jerry Cassity and "Dealership Manager" Maher Bellallah. As a result of a poor experience by the service department by not performing all of the work I had requested, and my subsequent negative online review, The Service Manager informed me they would refund a $400 overcharge for work that was actually covered under a FORD Customer Care extended warranty program, and at NO CHARGE TO ME fix an issue they failed to fix during the initial service. based on Jerry Cassity's assurance I returned my vehicle to their shop. Upon picking up my vehicle two weeks later, Jerry Cassity informed me they were not going to give me the $400 refund, applying it insted to fixing the issue they failed to fix during the initial visit. The following day I advised the dealership manager, wher he informed me "It is unfortunate that I feel compelled to consume my time writing a review of AutoNation Ford after being lied too by both the "Service Manager" Jerry Cassity and "Dealership Manager" Maher Bellallah. As a result of a poor experience by the service department by not performing all of the work I had requested, and my subsequent negative online review, The Service Manager informed me they would refund a $400 overcharge for work that was actually covered under a FORD Customer Care extended warranty program, and at NO CHARGE TO ME fix an issue they failed to fix during the initial service. based on Jerry Cassity's assurance I returned my vehicle to their shop. Upon picking up my vehicle two weeks later, Jerry Cassity informed me they were not going to give me the $400 refund, applying it insted to fixing the issue they failed to fix during the initial visit. The following day I advised the dealership manager, wher he informed meIt is unfortunate that I feel compelled to consume my time writing a review of AutoNation Ford after being lied too by both the "Service Manager" Jerry Cassity and "Dealership Manager" Maher Bellallah. As a result of a poor experience by the service department by not performing all of the work I had requested, and my subsequent negative online review, The Service Manager informed me they would refund a $400 overcharge for work that was actually covered under a FORD Customer Care extended warranty program, and at NO CHARGE TO ME fix an issue they failed to fix during the initial service. based on Jerry Cassity's assurance I returned my vehicle to their shop. Upon picking up my vehicle two weeks later, Jerry Cassity informed me they were not going to give me the $400 refund, applying it insted to fixing the issue they failed to fix during the initial visit. The following day I advised the dealership manager, wher he informed me "we will make this right for“I apologize ….please wait till Monday and you.”I apologise....please wait till Monday and we will make this right for you". Come Monday, Mr Bellallah just happened to be on holliday for two weeks. My two follow up to him went unanswered. Needless to say, I will never use AutoNation Ford again and will follow up with the parent company Auto Nation based in Fort Lauderdale Florida. Although, looking at their web site, there are nothing but negative reviews of many of their nationwide dealeships. More

My experience with the service department at AutoNation Ford was excellent. My service advisor, Ryan, is awesome! He always takes the time to explain the issues with my vehicle and keep me advised througho Ford was excellent. My service advisor, Ryan, is awesome! He always takes the time to explain the issues with my vehicle and keep me advised throughout the process. Working with Ryan is always a pleasure! More

Tyler is always very helpful, and always gets my truck in and out of service promptly. and out of service promptly. More

Every one from the service center and the parts department were great and very respectful. Thank You department were great and very respectful. Thank You More

Mr.Ryan was very helpful and nice. He took the time to may make sure my new key was at the dealership in a timely manner. may make sure my new key was at the dealership in a timely manner. More

My experience at AutoNation Ford Mobile was all around awesome. I would definitely recommend this place to anyone. Justin and Chris were great! awesome. I would definitely recommend this place to anyone. Justin and Chris were great! More

Oil change and tire rotation on my 2014 Ram 1500 Eco Diesel. Scheduler and service personnel attentive and time efficient. Highly recommend. Diesel. Scheduler and service personnel attentive and time efficient. Highly recommend. More

the sales person and the sales manager were very easy to work with. The process was organized and easy. work with. The process was organized and easy. More