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AutoNation Ford Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.4
747 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
Contact Dealership

901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 747 reviews

July 14, 2023

Has to call multiple times throughout the day for a status on service but service tech would not return phone calls. More

by Linesbusy30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 17, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 14, 2023

Everyone on the service team was very friendly and helpful. Initially the call center told me my service would take a week and Tyler assisted with getting my issue fixed in 2 days. Highly satisfied. More

by anderson5378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 17, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

I have no real major complaint. Overall I am satisfied with the service I received. More

by nboothe311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie, 2 others.
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Jul 17, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

This was my 1st time using AutoNation for service on my vehicle. The scheduling process was easy online. They were quick to acknowledge me, friendly and kind with checkout, and the facilities were very cl More

by Cwhite1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Jul 17, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 12, 2023

Service advisor was very helpful and nice did not take to do service on my vehicle More

by Collinse151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jul 17, 2023 -

AutoNation Ford Mobile responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 11, 2023

Everyone was nice and courteous. My salesman Stanley Arnold, whom I've known for over 30 years, was the best. More

by tracy64houze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley Arnold
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Jul 15, 2023 -

AutoNation Ford Mobile responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 11, 2023

AUTONATION FORD AND CAMERON DID AN EXCELLENT JOB OF TAKING CARE OF ME, THOUGH I DID NOT LIKE THE INITIAL WAIT JUST TO HAVE THE CAR SEEN AND THE PARTS WERE LOST ORIGINALLY UNTIL THE PARTS MGR DID A DEEP More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CAMERON (LAST NAME, ?)
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Jul 15, 2023 -

AutoNation Ford Mobile responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 03, 2023

I have found the dealership to be accessible and always able to carry out needed repairs and services. More

by Hopper Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
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Jul 06, 2023 -

AutoNation Ford Mobile responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 29, 2023

All in all we had a pleasurable experience with autonation Ford. Our sales lady, Julie was super helpful and friendly. More

by B.ARD01010
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Julie
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Jul 03, 2023 -

AutoNation Ford Mobile responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 28, 2023

I received an appointment for an oil change the same day. They did a great job adding window washing fluid which may sound like not a big deal but I didn’t have to ask and saved me time and I appreciate that More

by tjowens99@ gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jul 03, 2023 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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