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AutoNation Ford Mobile

Mobile, AL

4.4
744 Reviews
AutoNation Ford Mobile is your local source for new Ford vehicles, used cars for sale, and Ford service in Mobile, AL. Featuring exclusive AutoNation pricing, you'll receive a competitive price on both new and used cars, trucks, and SUVs. And if you can't find that perfect new or used Ford, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Mobile, located off of I-65 and the Bel Air Mall. No matter what your Ford needs are, AutoNation Ford Mobile is here for you!
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901 E I-65 Service Rd. S

Mobile, AL

36606

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Showing 744 reviews

July 22, 2023

Everything was great very professional. I will be back. Everyone was very nice and helpful. More

by tedrabettis7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mosley
Jul 24, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

July 21, 2023

Zack was very nice and helpful. Very easy from start to finish. Love my vehicle . Highly recommend More

by Missy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Herrera
Jul 26, 2023 -

AutoNation Ford Mobile responded

Hi Missy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

Salesman Ken was nice. However, I walked in with a check and the process took entirely too long for an empty dealership. They also did not provide tag documents on the same More

by Nesha Gurley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken & Elmore
Jul 25, 2023 -

AutoNation Ford Mobile responded

Hello Nesha, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (251) 202-2016 -- we hope to hear from you soon.

July 17, 2023

Service center was great. I came from Texas was visiting some relatives. Needed my car looked at before I hit the road. I had a 7am apt. The greeters was waiting at the door w More

by temanedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name. Red blond hair and glasses
Jul 26, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

All employees met were very professional and courteous! But…. The phone system used by Auto Nation is terrible. It gives one a very impersonal experience of talking to a massive bureaucracy where you m More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Dave
Jul 24, 2023 -

AutoNation Ford Mobile responded

Hi Bob, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Bought my truck here-taken care of me ever since- service didn't end with the sale! More

by Sharontice09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jul 24, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Best auto buying experience ever! Salesman and manager were wonderful to work with. Glad to be back in a Ford! More

by james.slawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Peterson
Jul 18, 2023 -

AutoNation Ford Mobile responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Has to call multiple times throughout the day for a status on service but service tech would not return phone calls. More

by Linesbusy30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 17, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 14, 2023

Everyone on the service team was very friendly and helpful. Initially the call center told me my service would take a week and Tyler assisted with getting my issue fixed in 2 days. Highly satisfied. More

by anderson5378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 17, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

I have no real major complaint. Overall I am satisfied with the service I received. More

by nboothe311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie, 2 others.
Jul 17, 2023 -

AutoNation Ford Mobile responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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