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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.5
412 Reviews

412 Reviews of AutoNation Ford Miami - Service Center

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December 01, 2022

This Dealership is Great. Hugo my service advisor is super helpful. I always go back to this dealer for all my cars needs. Great Job! More

by Clara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Dec 01, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to Hugo here at AutoNation Ford Miami! We're looking forward to your next visit with us!

November 26, 2022

Excellent customer service. Very attentive, qualified and professional. My car has been serviced at auto nation ford since 2019 and I am very satisfied. More

by Enegg18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Emmanuel
Nov 27, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 25, 2022

My experience has been exceptional since the first day I called, to request the service for my Ford Explorer vehicle, Orlando Martínez was assigned to me and I was delighted with his quality of service. More

by Maybelle Abreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Nov 26, 2022 -

AutoNation Ford Miami responded

Hello Maybelle! We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2022

I’m sorry but I’m not going back to this dealership anymore because I’m still waiting for my car solution 70 days waiting for and just wasted my time, don’t answer the phone call, I had to go there to More

by o_villagomez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andys Abreu
Nov 23, 2022 -

AutoNation Ford Miami responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0141 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 15, 2022

Me comuniqué con el señor Juan del departamento de servicios para hacer un trabajo en el tren de dirección de mi camioneta, llegue a la hora que me indico el Sr. y en menos de 30 minutos ya mi camione More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 18, 2022 -

AutoNation Ford Miami responded

Hola Frank, gracias por tu evaluación positiva. Estamos felices de haber sido de servicio para usted. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. ¡Gracias de nuevo por la reseña!

November 14, 2022

Juan Mesa has been the best Ford service adviser that I’ve found in all of various Ford Florida Dr ice centers I’ve been to throughout the state. The guy is courteous, professional, on point, honest and More

by Vihbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Nov 18, 2022 -

AutoNation Ford Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 11, 2022

The employees at AutoNation Ford are courteous, respectful and professional. I will continue to come here for vehicle service. More

by marshalljri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rivas, Orlando
Nov 20, 2022 -

AutoNation Ford Miami responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2022

Great location and convenient hours of service. Great and friendly people. Customer for over 20 years. Keep up the good service. More

by Juanito 305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Nov 20, 2022 -

AutoNation Ford Miami responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2022

Juan Mesa was great. Very professional and very attentive. The service was excellent. Thank you. More

by ae305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Nov 11, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Miami! If you need more help, our team is available to talk -- safe travels!

October 27, 2022

Orlando Martinez was helpful he contacted me and explain what was happening with my car. More

by sjacksonjaguaroo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Oct 27, 2022 -

sjacksonjaguaroo7 responded

Orlando Martinez, Assistant Service Manager Fleet Coordinator. Is pleasant charming and very patient he always tries to answer your questions.

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