AutoNation Ford Miami - Service Center

Brought my vehicle for oil change and tire rotation; the service advisor was extremely helpful and explained the process to follow with clarity. Since I was waiting at the dealer, he prioritized my vehicle service advisor was extremely helpful and explained the process to follow with clarity. Since I was waiting at the dealer, he prioritized my vehicle so I could get out of there soon enough. My only suggestion would be to improve the waiting area in the service department. I've only had good experiences here and my service advisor this time around was great! More

Stay away from AutoNation's service department, I've always had a very bad experience. I took my car to do 3 recalls, the first time I went, I was without a car for a week and in addition to not replac always had a very bad experience. I took my car to do 3 recalls, the first time I went, I was without a car for a week and in addition to not replacing the parts, they returned me with the cover of the driver's door loose and the problem was in the passenger door. Due to my evaluation of the service provided they called me to change my evaluation they receive a bonus due to the evaluations and I agreed to take my car again and this time they provided me with a rental car free of charge, unfortunately a month later Hertz debits the car rental on my card. I called again, sent a message informing the debit and they did not get back to me. Stay away from AutoNation's service department, I've always had a very bad experience. I took my car to do 3 recalls, the first time I went, I was without a car for a week and in addition to not replacing the parts, they returned me with the cover of the driver's door loose and the problem was in the passenger door. Due to my evaluation of the service provided they called me to change my evaluation they receive a bonus due to the evaluations and I agreed to take my car again and this time they provided me with a rental car free of charge, unfortunately a month later Hertz debits the car rental on my card. I called again, sent a message informing the debit and they did not get back to me. More

Autonation provide excellent service and I always feel like I got a good deal, not like some dealers where you walk away feeling exploited. Call Andy Abreu at Autonation Miami Lakes as he gives great cust like I got a good deal, not like some dealers where you walk away feeling exploited. Call Andy Abreu at Autonation Miami Lakes as he gives great customer service. More

They did not respect the budget price. They charged me 3 times the value they gave me over the phone They charged me 3 times the value they gave me over the phone More

Took They Time With My Car And Everything Came Out Perfect Thank You Until Next Time.. Perfect Thank You Until Next Time.. More

Friendly and helpful service from all. Juan was very helpful in getting me out in a timely manner Juan was very helpful in getting me out in a timely manner More

They were able to find the issue with my car and completely fix it. I am quite happy with the work that was done. completely fix it. I am quite happy with the work that was done. More

Attentive and courteous. Was able to secure an appointment quickly and when I arrived, I was taken care of by the service department. The reason I am using AutoNation Ford Was able to secure an appointment quickly and when I arrived, I was taken care of by the service department. The reason I am using AutoNation Ford of Miami is because the previous dealership I used for servicing my Ford vehicles left a lot to be desired in the responsiveness to the customer. More

Steven Gonzalez is and has alway's been Very Professional, Courteous, Mindful, Attentive, Understanding of Customers Need's. Explains in easy to understand language and Terms of the Service t Professional, Courteous, Mindful, Attentive, Understanding of Customers Need's. Explains in easy to understand language and Terms of the Service that a vehicle needs. More

I've had one of the best service experiences since owning a vehicle. Ford team is A+ a vehicle. Ford team is A+ More