AutoNation Ford Miami - Service Center

Juan Mesa is true professional he hears what you tell him and he calls with updates on your vehicle. The service team is great . I been a happy customer for more then ten years always great service and very and he calls with updates on your vehicle. The service team is great . I been a happy customer for more then ten years always great service and very professional. I recommend Auto Nation Ford for your service needs . Thank you Auto Nation Ford . Guillermo . More

They worked with me trying to get my AC working correctly! I was not easy but they have it working, I hope it keeps going! correctly! I was not easy but they have it working, I hope it keeps going! More

The service advisor and the staff were extremely helpful and very knowledgeable. It was a very easy and pleasant experience. My vehicle was fixed efficiently. Management was on site making sure things ran s and very knowledgeable. It was a very easy and pleasant experience. My vehicle was fixed efficiently. Management was on site making sure things ran smoothly. Very clean and organized environment. Thank you! More

I am satisfied with the work they did to my car The employees was nice employees was nice More

The service department -Chris was great On time and good follow up response We will bring the Bronco here for future service good follow up response We will bring the Bronco here for future service More

Very professional, recommend 100%, excellent work, and great service. Would not go to any other place. great service. Would not go to any other place. More

Service Manager efforts to help the customer and the advisor to say the status of my truck. Excellent. advisor to say the status of my truck. Excellent. More

Worst Customer experience. biggest liars and thief's had my truck here over 2 months for a warranty repair and they tried to say it was something else even went as far as cutt biggest liars and thief's had my truck here over 2 months for a warranty repair and they tried to say it was something else even went as far as cutting a line to make it look like it was something else not covered under the warranty, *TO TRY TO SQUEEZE $4,000 out of me.* the squeezing began after i complained to 2 top managers, so me complaining got me nowhere just a VINDICTIVE ATTITUDE to R4p3 me per management! I had to get my truck towed out of miami to lakeland to the original dealer that fixed it and had my truck back in 2 days !!! simple fix and even fixed the cut hose they cut for no charge !! Lakeland Ford is the BEST !!! BEWARE!!!! STEER CLEAR OF THESE LIARS AND THIEF'S !!! FRANDY WAS MY SERVICE ADVISER . There was a salesman named STAN that seemed to try to help me out as much as he could even stated he was TIRED of his own service department not getting things done KUDOS TO STAN UNTIL HE GOT TOLD TO STOP CONVEYING INFORMATION WITH ME.... OUT OF THE 4 PEOPLE I DEALT WITH AT THIS DEALERSHIP 2 OF THEM BEING TOP MANAGERS STAN WAS THE ONLY ONE THAT SEEMED very SINCERE. ..and a side note for all the scammed one star reviewers out there from this dealership, please take your time to thumbs up every single one star review to push them to the top and expose this fraudulent dealership. More

The service experience was good. My issue was fixed and the truck has been running fine since. My issue was fixed and the truck has been running fine since. More