Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Ford Memphis - Service Center

Memphis, TN

4.4
336 Reviews

336 Reviews of AutoNation Ford Memphis - Service Center

Sort by
March 07, 2023

Good communication, quick, kept in contact the whole time. Good work. Would use again and recommend More

by claytonwscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Mar 10, 2023 -

AutoNation Ford Memphis responded

Hi, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Memphis and we hope to be of service again in the future.

February 24, 2023

I have had to bring my car back several times for the same maintenance issue. I make an appointment, take off work only to be told the technician hasn’t made it to work and I needed to leave my car for 2 More

by Bad Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech
Report | Print
Feb 27, 2023 -

AutoNation Ford Memphis responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Memphis. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1259 -- we hope to hear from you soon.

February 18, 2023

Great where knowledgeable and kept you up to date about what was going on with your car and if anything was wrong when it was there and they let you know and offered to fix it while there. More

by mrsvtbb25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Feb 22, 2023 -

AutoNation Ford Memphis responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2023

I was given first class service and will return again very soon as possible. Mr. Epps More

by Mr. Epps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tall lady with glasses
Report | Print
Feb 03, 2023 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2023

These folks made me feel well taken care of on my first visit. I'll definitely be back! More

by tammylowery31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Ashley
Report | Print
Jan 30, 2023 -

AutoNation Ford Memphis responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. If you ever need help, just give us a call. Happy motoring!

January 17, 2023

Prompt / courteous / accurate/ kind/ good donuts and coffee / everyone totally professional on all dealership levels !! More

by Peggy Dillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jan 20, 2023 -

AutoNation Ford Memphis responded

Hi Peggy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2023

Can’t get ahold of no one now parts on back order unacceptable but bullchit More

by Mzxnavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal, Ashley, and female sale manager
Report | Print
Jan 18, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1259 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 02, 2023

They always make sure that I am satisfied with the services before I leave the shop.. More

by Tarasmith1273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jan 05, 2023 -

AutoNation Ford Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 23, 2022

Friendly staff. I Enjoy Saturday appointments. They are convenient and expedient. The Gird Pass rewards are great as well! More

by cheriece40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John or Josh
Report | Print
Dec 26, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 12, 2022

Courteous, prompt and responsive. Clean facilities and nice personnel. I would recommend to a friend. More

by FF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Dec 15, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Memphis and we hope to be of service again in the future.

1
...
7
8
9
...
34