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AutoNation Ford Memphis - Service Center

Memphis, TN

4.4
336 Reviews

336 Reviews of AutoNation Ford Memphis - Service Center

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March 30, 2023

I love this dealership when it comes to their service. I was in and out in a timely fashion. More

by ravenhillard80
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he has dreads…
Apr 04, 2023 -

AutoNation Ford Memphis responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Memphis. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 28, 2023

Great service this time. A Lot better than last time around. Almost got my confidence back, hope it continues. Got another appointment coming up, will see how it goes. Keep u More

by hbees61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 01, 2023 -

AutoNation Ford Memphis responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2023

They did a good job with this warranty work and oil change. They had the car about as long as I figured. More

by rhunter62
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 29, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

The staff at AutoNation Ford Memphis were friendly and helpful. Drop-off and pick-up were easy and went quickly. More

by BlueCaterpillar
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
unsure
Mar 28, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 23, 2023

It looks like this dealership finally respects the customer with much better client satisfaction. Keep up the improved service. More

by bbellamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Mar 27, 2023 -

AutoNation Ford Memphis responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 17, 2023

No problem this trip. Everyone was friendly and very professional. Didn’t take long to fix my truck. More

by Mphsinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
Mar 21, 2023 -

AutoNation Ford Memphis responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

March 16, 2023

The problem I have this time if you rotated my tires why didn’t you check the pressure in each tire all tires where off and because I had to return to work I couldn’t go back 👎🏽 thumbs down tire man. Over More

by Rhonda Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Foster
Mar 20, 2023 -

AutoNation Ford Memphis responded

Hi Rhonda, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 16, 2023

Fast service was in and out within an hour for an oil change and routine maintenance of my 2018 f150 More

by Ceddiecole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the employees name
Mar 20, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 09, 2023

Car was pretty much ready when promised and the bill was a little lower than quoted. Good communication by service adviser More

by jsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Mar 12, 2023 -

AutoNation Ford Memphis responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 08, 2023

I give a 1 star only because I cannot leave a 0 star review. The service writer never communicated anything with me unless I called her to find out a status. They had my vehicle for over 6 months. I More

by N. Roberts
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Mar 12, 2023 -

AutoNation Ford Memphis responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Memphis. We would like the opportunity to address your concerns. Please reach out to us directly at (901) 209-1259 when you have a chance. Thank you, and we look forward to hearing from you.

Mar 13, 2023 -

N. Roberts responded

No thanks. I have already talked to the service manager on multiple occasions and he wasn't much help either. That was the main reason I called Ford directly!

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