AutoNation Ford Memphis - Service Center

they couldn’t locate my keys for over an hour when I they couldn’t locate my keys for over an hour when I arrived to pick up my car. It appears that their method of tracking customer’s keys should be up they couldn’t locate my keys for over an hour when I arrived to pick up my car. It appears that their method of tracking customer’s keys should be updated. More

Glad to get truck back; manager was friendly and professional. professional. More

Where's service I ever had at a repair shop would not recommend to no one recommend to no one More

The dealership provided excellent service, checked brakes during tire rotation and gave me the opportunity to lay my eyes on rotor and pad. Professional and honest recommendations. during tire rotation and gave me the opportunity to lay my eyes on rotor and pad. Professional and honest recommendations. More

I received notices reminding me to service my vehicle and the notices always have a place to click to make an appointment. The button never works! When you call the dealership, they tell you that you do not the notices always have a place to click to make an appointment. The button never works! When you call the dealership, they tell you that you do not need to schedule and appointment for an oil change, just be there when the service department opens. How frustrating to get the run around and not be able to schedule an appointment. More

5 stars 💫 for requested service and repairs. Garvin, my service writter, was extremely helpful. J, the shuttle driver, is always courteous. All the service and repairs I requsted was completed plus an air service writter, was extremely helpful. J, the shuttle driver, is always courteous. All the service and repairs I requsted was completed plus an air filter was changed. My Ford Escape was ready the same day. Thank you AutoNation Ford Memphis. More

They had my truck for a week and did not fix the problem and they looked at it but did nothing and they looked at it but did nothing More

You actually have a very professional manager, Garvin, who has an impressive mannerism toward me at the location. When I visit the location at Mount Moriah I am greeted and served without such long waits who has an impressive mannerism toward me at the location. When I visit the location at Mount Moriah I am greeted and served without such long waits as I experienced with other managers. He seems to have made a difference for me as a customer with the wait time and the patience with me as a customer and my specific needs. I always enjoy stopping by for service, . More

It took a little longer than normal and that’s ok but oil leaked from truck after I got home and parked. Hopefully it was an overflow leaked from truck after I got home and parked. Hopefully it was an overflow More