AutoNation Ford Memphis - Service Center

I received a safety recall notice so I took my car in. Gervinho Gordon was my tech and he did an excellent job. He was pleasant and efficient. Explaining g the approximate time and what they would do. H Gervinho Gordon was my tech and he did an excellent job. He was pleasant and efficient. Explaining g the approximate time and what they would do. He checked in with me later to make sure I was ok and give me the progress so far. It was finished in the time he projected. Have not been there in. While but will be back. More

The service is always number one and the staff is very caring.....The tech that does the work always keep the car clean while also doing a great repair job....Can't think of a better place to have my vehi caring.....The tech that does the work always keep the car clean while also doing a great repair job....Can't think of a better place to have my vehicle service. They have been my service provider since 2007..... More

Denise was my technician and was very helpful & efficient. I have always gotten great service. I have been a customer for over 30 years. efficient. I have always gotten great service. I have been a customer for over 30 years. More

Kept my truck for 2 weeks with an appointment and never looked at it. This was a critical warranty issue. looked at it. This was a critical warranty issue. More

The service dept could use some improvement in customer service. My service tech, Denise, was much better than previous techs. However, I have issue when I call to verify my appt made online & make sure th service. My service tech, Denise, was much better than previous techs. However, I have issue when I call to verify my appt made online & make sure the parts are in for recall work, I told to just come anyway although they can't verify anything. More

I always am greeted promptly and taken care of with the utmost respect and transparency. Best Service in Town for my Ford. I have been to other Ford places and I keep going back to Mt. Moriah. utmost respect and transparency. Best Service in Town for my Ford. I have been to other Ford places and I keep going back to Mt. Moriah. More

Took my F150 in for the works on 9/8/21, stayed a lil longer than I wanted to, but the Service Advisor made it up and apologized. I have been a loyal customer over twenty years of this dealership. longer than I wanted to, but the Service Advisor made it up and apologized. I have been a loyal customer over twenty years of this dealership. More

First in line 09/03/21, Doors opened at 7:00am.Had the First in line 09/03/21, Doors opened at 7:00am. Had the "Works" done, (oil change, tires rotated, fluids checked). Drove out at 8:45. First in line 09/03/21, Doors opened at 7:00am. Had the "Works" done, (oil change, tires rotated, fluids checked). Drove out at 8:45. More

Pleasant to work with. Fit us in last minute as we were traveling through area with RV, and even found a place for us to park the RV on the lot while waiting. Got us back on the road within a few hours traveling through area with RV, and even found a place for us to park the RV on the lot while waiting. Got us back on the road within a few hours More

Took my F250 in for a reduced power mode, Oil change, and two recalls that I received it the mail for my truck. Auto Nation kept my truck for 6 weeks and did not do any of the things that Brandon , the serv two recalls that I received it the mail for my truck. Auto Nation kept my truck for 6 weeks and did not do any of the things that Brandon , the service writer, was told. seems the notes were incomplete. I took my truck and left that facility. More