Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Ford Memphis - Service Center

Memphis, TN

4.4
336 Reviews

336 Reviews of AutoNation Ford Memphis - Service Center

Sort by
November 08, 2021

Excellent service each visit. Great customer service. I hope to buy a new truck soon. Thanks More

by Montrell220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin
Report | Print
Nov 10, 2021 -

AutoNation Ford Memphis responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2021

Not a great experience having service done. Was to get car back the same day. Done four days later after having to contact the service manager More

by nesykennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 04, 2021 -

AutoNation Ford Memphis responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1259 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

October 29, 2021

Need more staff. Only 1 person was working service. Tech did not complete review of vehicle More

by Tjohnson1793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley ?? Was very nice only one working
Report | Print
Nov 02, 2021 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to leave us your honest feedback. Please reach out to us at (901) 209-1259 when you can so we can address this situation directly. Thank you again and have a great day.

October 23, 2021

Dion Harrison is great-Wouldnt deal with another deakership!! Shop here and get your next vehicle from here too!!! More

by Mohunaid01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
Report | Print
Oct 26, 2021 -

AutoNation Ford Memphis responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Memphis. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 22, 2021

I would like to recognize the following people, Ashley Jones, John Stroud, and Rick Bohne for above and beyond service during my last visits (on both of my Fords), they were extremely helpful, knowledgeab More

by rjogrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Jones, John Stroud, and Rick Bohne
Report | Print
Oct 25, 2021 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Oct 26, 2021 -

rjogrady responded

You keep treating me like you have and I will always be a good customer!

October 14, 2021

Great customer service and fair prices along with the a pretty good turn around time. More

by Ramond805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, Don
Report | Print
Oct 19, 2021 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 05, 2021

Great customer service, even when backlogged. Denise Fleming and Ashley Jones are great Service Advisors. More

by Rekrug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Flemming and Ashley Jones
Report | Print
Oct 09, 2021 -

AutoNation Ford Memphis responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2021

They are the greatest people I have had the pleasure of doing business with and their prices are really a lots cheaper than some of their competitors. Thanks for your service. More

by nathaniestarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin
Report | Print
Oct 05, 2021 -

AutoNation Ford Memphis responded

Hi, thank you so much for your positive comments about AutoNation Ford Memphis! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

October 01, 2021

Terrible phone systemCannot get in touch with anyone to Terrible phone system Cannot get in touch with anyone to get answers Keep getting stuck in phone loop More

by Smithtulane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley
Report | Print
Oct 05, 2021 -

AutoNation Ford Memphis responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Memphis. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1259 to discuss what we can do to help.

Oct 06, 2021 -

Smithtulane responded

If you could refine or replace your automated phone system to prevent people from getting caught in the “loop” it would be helpful. It is almost impossible to get info, about scheduling appointments or status of repair. If nothing is done, I’m definitely going elsewhere for my service and next car purchase next year.

October 01, 2021

Auto Nation Ford I been going to get my vehicle service since I purchase it back in 2014 . More

by Brown Sugar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Fleming
Report | Print
Oct 05, 2021 -

AutoNation Ford Memphis responded

We are pleased to hear you had such a positive experience with us. It means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

1
...
28
29
30
...
34