AutoNation Ford Memphis - Service Center

Good service from the service writer's in the service department. Also be more honest department. Also be more honest More

They were as fast as lightning this time around, got me out of there and back to work. . out of there and back to work. . More

Great service and sales staff. They go the extra mile to keep the customer happy and in and out for service where you don’t have to wait all day for a tire rotation and oil change They go the extra mile to keep the customer happy and in and out for service where you don’t have to wait all day for a tire rotation and oil change like other dealers. When I purchased my truck last year they were the most helpful dealer I had ever dealt with. I trade trucks ever three years and it was the best dealer experience I have ever had. Class act great people! More

I’ve used AutoNation Ford several times over the years and have always had smooth service. Easy drop off and pick up options. and have always had smooth service. Easy drop off and pick up options. More

Received a recall reinspection notice. 1. I never received a recall notice. 2. I paid to have the "recall" fixed after the dealership kept the car for 2 1/2 weeks. 3. When I called to make 1. I never received a recall notice. 2. I paid to have the "recall" fixed after the dealership kept the car for 2 1/2 weeks. 3. When I called to make appointment for reinspection (took over 2 weeks to get an appointment), I was told there was no need to have the car resinspected. If true, why send the notice?!?! 4. When I arrived for the scheduled appointment, I was told I would have to leave the car. What was the purpose of making an appointment?!?! More

The service advisors were great! It was very efficient - I pulled into the service area and a young lady came right to me to get me checked in. There were 2 nice waiting areas to w It was very efficient - I pulled into the service area and a young lady came right to me to get me checked in. There were 2 nice waiting areas to wait in that were very clean and comfortable. The young lady came to me and let me that my car needed wipers and I appreciate that. I had a very nice service experience. More

Kept car for 4. 5 months. Molded inside & kept my floor mats. Lie after lie 5 months. Molded inside & kept my floor mats. Lie after lie More

Well I think they are very profesional, looks like they love to work there thanks love to work there thanks More

Great customer service! The phone answering service sucks- some lady from China?( I guess )told me to press eight and it didn’t even say AutoNation Ford. I pressed 8 then The phone answering service sucks- some lady from China?( I guess )told me to press eight and it didn’t even say AutoNation Ford. I pressed 8 then three, waited 3-4 minutes on hold then was hung up on! More

I always get good service at this dealership. Wait time wasn't very long. I was in and out in about 1.5 hours. Wait time wasn't very long. I was in and out in about 1.5 hours. More