AutoNation Ford Memphis - Service Center

Friendly team kept me informed about what was going on with my truck. And the fact that they checked in with me a few times after showed me that they actually cared about me and my truck. with my truck. And the fact that they checked in with me a few times after showed me that they actually cared about me and my truck. More

I have been searching for a dealership that I can count on to take good care of my Ford Escape 2012. I've found it. AutoNation Ford on Mount Moriah has truly impressed me in the two visits I have made so f on to take good care of my Ford Escape 2012. I've found it. AutoNation Ford on Mount Moriah has truly impressed me in the two visits I have made so far. I have found everyone to be friendly, helpful, and knowledgeable about my car and its needs. I am happy to have the opportunity to sing their praises! More

I keep coming back because of the service writer Ashley. She i honest and treats me with respect. She i honest and treats me with respect. More

John Stroud & Andrew Howell are excellent, professional, follow up, keep you apprised of the status of your service in timely manner, as they do every time, I have delt with either of them. In the midst of follow up, keep you apprised of the status of your service in timely manner, as they do every time, I have delt with either of them. In the midst of all of today's challenges it is a pleasure to work with people that take pride in their jobs and actually care about their customers which seems to the exception not the rule these days. I WOULD HIGHLY RECCOMEND AUTONATION ON MT MORIAH FOR THEIR PHENOMENAL SERVICE More

Initial greeting great 👍response time in serving my truck was great. I am concerned about the charges given on the battery purchase. I felted that it should I been still under warranty. I continue to l truck was great. I am concerned about the charges given on the battery purchase. I felted that it should I been still under warranty. I continue to look for my original receipt More

Won't return calls in service department when they say they would. They were not up front on time of service for overnight. Was not sympathetic when customer was stressed over car being serviced for one w they would. They were not up front on time of service for overnight. Was not sympathetic when customer was stressed over car being serviced for one week without followups and return phone calls. More

shop was clean, employees were courtious and knowledgable , effeciant. completely satisfied. thank you! i will be back. , effeciant. completely satisfied. thank you! i will be back. More

Once they found out I had a problem with my vehicle, they took care of the issue and I didn't have to pay anything. Although it was not their fault that they weren't notified of any of the phone calls they took care of the issue and I didn't have to pay anything. Although it was not their fault that they weren't notified of any of the phone calls I had made to let them know I had a problem. This action shows me that Taylor and her team are committed to putting their customers first. I will continue to take my vehicle to Autonation Ford on Mount Moriah in Memphis because of the people who work there. More

Everyone was friendly and very knowledgeable about what my needs and wants were for this visit my needs and wants were for this visit More