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AutoNation Ford Memphis - Service Center

Memphis, TN

4.4
336 Reviews

336 Reviews of AutoNation Ford Memphis - Service Center

Sort by
May 02, 2022

They are very professional and knowledgeable. I was notified about any matter that I might want to get done so I could decide if I wanted it done. More

by Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eco Sport
May 05, 2022 -

AutoNation Ford Memphis responded

Hi Lester, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 02, 2022

Trustworthy service and advice. Service rep Ashley is the best. In my opinion the best Ford dealer for service in Memphis,Tennessee. More

by wpleas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Head service writer Ashley
May 05, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 28, 2022

As far as a vehicle purchase yes, I would probably recommend this dealer but for service this dealer has declined immensely, I called twice and left a message for the service manager with contact info More

by sp195650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Apr 29, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 25, 2022

Sidney took care of my mustang! She got me in and out within an hour and a half! Excellent customer service skills. More

by mmlaster0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sidney
Apr 27, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 20, 2022

Kind, courteous, prompt, knowledgeable, friendly. Ashley Jones is my service adviser. Keep her. Shuttle great. More

by Sue.tines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Jones
Apr 23, 2022 -

AutoNation Ford Memphis responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

i was very pleased with the employees at auto nation my vehicle was in for a recall and i was treated very respectfully on my arrival and the process was explained to me very carefully. i wish i knew the n More

by cathey1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i think (allen)
Apr 22, 2022 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for your feedback! We hope you have a great day!

April 15, 2022

Service person was Very accommodating. Drove in for Oil change. It was done quickly and efficiently. Did not wait long at all. More

by Zena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name.
Apr 18, 2022 -

AutoNation Ford Memphis responded

Hi Zena, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 14, 2022

First time for service with AutoNation Ford. Friendly staff, good service, kept informed of the process - even received a video update while my vehicle was being serviced. Definitely will come More

by katz_jg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Foster
Apr 17, 2022 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 12, 2022

Well organized pipeline from scheduling, reminding, to check-out. Friendly staff. Even video update of car during repair/maintenance. More

by hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Ashley
Apr 14, 2022 -

AutoNation Ford Memphis responded

Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2022

I was so satisfied with the customer service I wasn't there a long time to get my oil changed and my tires rotated and everything was just great they even feed me while I was there thank you so much for More

by gloverjenniece5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Apr 12, 2022 -

AutoNation Ford Memphis responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Memphis. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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