AutoNation Ford Memphis - Service Center

Excellent customer service from the time I booked my service appointment until it was over. They kept me informed and even sent me a video text showing my truck and all of the work they did. Great job service appointment until it was over. They kept me informed and even sent me a video text showing my truck and all of the work they did. Great job More

Taylor the service agent was very personable and attentive, continually keeping me apprised of my service throughout my stay. attentive, continually keeping me apprised of my service throughout my stay. More

The people there are really nice and I usually have a problem with how long it takes them to get finished but this last visit was great. Thanks and keep improving. problem with how long it takes them to get finished but this last visit was great. Thanks and keep improving. More

Awesome service, came to dealership was greeted and treated with respect. Ask relevant questions about my vehicle and setup repair treated with respect. Ask relevant questions about my vehicle and setup repair More

I was pleased with the service. they kept me informed about the progress of my truck. thanks they kept me informed about the progress of my truck. thanks More

When I went to drop off my 2013 Fusion it was crazy busy in the Service area. Andrew immediately acknowledged me and told me he’d be right with me. I appreciated that. I was promptly checked in and was trea in the Service area. Andrew immediately acknowledged me and told me he’d be right with me. I appreciated that. I was promptly checked in and was treated very well. When I went to pick up my Fusion, I was immediately greeted and well taken care of by Andrew. In all my years of being a car owner this has been by far my best experience in any service department! The fact that the service department was incredibly busy they still were on top of taking care of their customers! I’d give them 10 stars ⭐️ but it would only allow 5! Thank you so much Auto Nation Ford and Andrew for the stellar service and treatment! More

Shawn took great care of my car and kept me informed about anything he saw that might need repair. Thank you! about anything he saw that might need repair. Thank you! More

This dealerships service department is great! I had an appointment for an oil change and was in and out in under an hour! I can always count on courteous people and fast, professional service. I had an appointment for an oil change and was in and out in under an hour! I can always count on courteous people and fast, professional service. More

Purchased auto here and have always liked service dept in addition to waiting in a pleasant atmosphere. Service has always been excellent. addition to waiting in a pleasant atmosphere. Service has always been excellent. More

Fast services. I also like the new system that sends updates through text messaging. Awesome. Thanks Ashley… I also like the new system that sends updates through text messaging. Awesome. Thanks Ashley… More