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AutoNation Ford Memphis

Memphis, TN

4.4
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 508 reviews

June 07, 2023

They were professional and nice work me on helping me to afford the car in my budget paperwork process went smoothly we communicated and timely process overall everything went great. More

by Roydonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory
Jun 11, 2023 -

AutoNation Ford Memphis responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2023

I was totally not pleased with my visit. The guy that I sat up the appointment was there and the salesman I saw was terrible. He offered me only 44k on my brand new 2022 Ford F150. I found a More

by Joe Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
not sure the name
Jun 09, 2023 -

AutoNation Ford Memphis responded

Hello Joe, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1259 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 06, 2023

Service personnel are friendly and personable. I am confident in the service techs to perform the services on my car correctly and efficiently. Let's not forget Jay who shuttles me to work when More

by deniseq8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Willie, Alex and Jay
Jun 09, 2023 -

AutoNation Ford Memphis responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 03, 2023

My service associate Andrew stay With Me the whole way with trying to get my transmission fixed. He kept me updated and was very passionate about getting the service done as quick as possible. More

by russell.batts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 06, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2023

On Saturday morning Ms,Hearther was very professional and friendly early in the morning, and that’s makes it precious to visit More

by Sissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms,Hearther
Jun 05, 2023 -

AutoNation Ford Memphis responded

Hi Sissy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 02, 2023

I scheduled my appointment and when I got there I was told I had to wait in line behind all the walk-ins. I had another appointment in 3 hours and was in jeopardy of missing it. More

by chuck582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 06, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1259 to discuss what we can do to help.

May 29, 2023

After our old truck left us stranded in Memphis at the beginning of our vacation, Johnathon stepped in and made a stressful situation a relatively pleasant one. We were able to replace our old truck with More

by edwardhanusch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathon Metcalf, Dion Harrison
Jun 01, 2023 -

AutoNation Ford Memphis responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 26, 2023

The sales rep, Derrick Sails, was very knowledgeable and friendly. The staff was extremely nice and I’m happy with my purchase, More

by Gingerhoney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Sails, Keauntae (Finance Manager)
May 31, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2023

From the salesperson to the finance manager, the service was superb. They addressed every concern, and I left feeling I received the best deal possible! If you are looking to buy a new vehicle, this is the More

by Constance Brooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory White, Derek Sails
May 26, 2023 -

AutoNation Ford Memphis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2023

Awesome! GREAT SERVICE! Friendy and knowledgeable staff, love the email notifications and clean waiting area and barhrooms More

by Wwtjwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Harrison and Taylor Foster
May 25, 2023 -

AutoNation Ford Memphis responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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