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AutoNation Ford Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.4
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 508 reviews

June 27, 2023

Taylor Foster my service advisor went over and beyond. I had a very subtle problem with my Expedition. She hung in there with me to get a diagnosis for my problem. More

by Alan C.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor Foster
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Jun 30, 2023 -

AutoNation Ford Memphis responded

Hello Alan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2023

I went to ford for work done on my car and they did an excellent job. They kept me in the loop and let me know when it was completed. Very friendly More

by juliemayfield
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jun 30, 2023 -

AutoNation Ford Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2023

Very professional, courteous, and friendly. We had an emergency on our AL to WA trip. Heather squeezed us in and took great care of the vehicle and had us back on the road in a couple of hours. More

by Lariat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather in service.
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Jun 28, 2023 -

AutoNation Ford Memphis responded

Hi Lariat, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. Feel free to stop by if you ever need any more help.

June 25, 2023

They did not test drive my car to determine the source of the noise complaint. A part was changed that did not solve my noise complaint. When I picked up my car, the dealership caused another mechanical issu More

by learaya.cole
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Andrew,John Stroud
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Jun 28, 2023 -

AutoNation Ford Memphis responded

Hi Learaya, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1259 to discuss what we can do to help.

June 21, 2023

Best dealership in town! They even treat me like close family which is the best feeling! Amazing deals! More

by AH1990
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kaelan, Kristen, Keauntae
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Jun 26, 2023 -

AutoNation Ford Memphis responded

Hello, we're happy to hear you had such a positive experience with our team. Feel free to stop by if you ever need any more help.

June 19, 2023

I had great experience with Auto nation ford in Memphis, Tennessee.. My salesman was nice and passionate and patient with me as well More

by jasminepetty9o
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Wallace Jr
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Jun 22, 2023 -

AutoNation Ford Memphis responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 19, 2023

Salespeople are always visble, greet you & treat you like they care. Business is always clean. More

by Been a #FORD girl
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carl Carr, Mr. Tonorris, Keauntae Harris
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Jun 22, 2023 -

AutoNation Ford Memphis responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 17, 2023

Very professional, courtesy, and great service. Willing to help me find the right vehicle for me. More

by A Burkes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Mustapha
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Jun 20, 2023 -

AutoNation Ford Memphis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 14, 2023

very friendly workers enjoyed coffee and donuts i liked previous experience they dont give oil change unless you need it More

by debrej72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not know names
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Jun 19, 2023 -

AutoNation Ford Memphis responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 10, 2023

This dealer was very clean. The sales team was very professional. Derrick Sails was my salesman, he is a great listener. He made sure I understood everything. The finance person More

by Toya.clark33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick and Keunte
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Jun 14, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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