Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

AutoNation Ford Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.4
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

2515 Mount Moriah Rd.

Memphis, TN

38115

Directions

By Type

Showing 508 reviews

July 21, 2023

Perfect service every time I go and get my car serviced the service tech are on point More

by melvin.carter624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sidney
Report | Print
July 17, 2023

Great and friendly staff that made the buying experience simple while having good communication through the process. More

by Kelsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen, Jacob
Report | Print
Jul 20, 2023 -

AutoNation Ford Memphis responded

Hello Kelsey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Work not completed. Not impressed. Simply had to replace a window and rubber trim. Then send to collision center for rest of work. Only replaced window. And didn’t send More

by Lane.kurt
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure name
Report | Print
Jul 18, 2023 -

AutoNation Ford Memphis responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1259 -- we hope to hear from you soon.

July 13, 2023

Andrew Howell in the service department gave me exceptional service when I brought my F250 in for repair. More

by sendthistorick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Report | Print
Jul 17, 2023 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 08, 2023

Jonathan was a awesome salesman! . He made sure I understood every detail about my new vehicle and he also made sure that I was able to get my current vehicle to my destination so I More

by missyoung06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Metcalf
Report | Print
Jul 11, 2023 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 06, 2023

The parts department Hannah is very rude and unprofessional. I still haven’t received a refund 45 days later More

by dre.crump84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah
Report | Print
Jul 09, 2023 -

AutoNation Ford Memphis responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1259 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 03, 2023

Salesman was not annoying. Everyone was very polite. First dealership I felt like I got a decent deal at. More

by nick.pretech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sidney Wallace
Report | Print
Jul 06, 2023 -

AutoNation Ford Memphis responded

We are pleased to hear you had such a positive experience with us, Nick! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

They had incredible customer service and very quick scheduling and turnaround time! Top notch work and attention to detail! More

by zacharyjbehnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Jul 06, 2023 -

AutoNation Ford Memphis responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

One thing I 'll admit is that they have a lot of people coming to them for repairs,and time can get extensive. But they get the job done. More

by shawken1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Sydney and Taylor
Report | Print
Jul 06, 2023 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2023

They are professional, helpful explaining work to be done, timely, efficient and reasonable in pricing. More

by foxbjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Howell
Report | Print
Jul 05, 2023 -

AutoNation Ford Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
6
7
8
...
51