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AutoNation Ford Memphis
Memphis, TN
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 508 reviews
July 27, 2021
Paid for an alignment and the alignment was never done. I was charged for it then told after the fact that’s the best we could do until you make these repairs. That’s something to be told up front and on top was charged for it then told after the fact that’s the best we could do until you make these repairs. That’s something to be told up front and on top of that when I brought the car in for it to originally be diagnosed there diagnosis was hey it needs this part my response why the answer I got was it’s the only part you haven’t replaced yet!! What a joke More
by a_herrman
Employees Worked With
Ashley
July 27, 2021
Made an appointment with Garvin for an oil change. He was waiting at appointed day/time, took information and got my car right in for needed service. Garvin checked in to let me know all was going smoothly. waiting at appointed day/time, took information and got my car right in for needed service. Garvin checked in to let me know all was going smoothly. Service completed in a timely manner. Everything checked out ok, interior was clean....pleased with all. More
by Always a Ford driver
Employees Worked With
Garvin Gordon
July 23, 2021
Buying experience was very smooth. Derrick shot straight with me from the very beginning, Moses in finance office was very professional I would buy from them again! with me from the very beginning, Moses in finance office was very professional I would buy from them again! More
by Tom Sawyer
Employees Worked With
Derrick Sails, Moses
July 22, 2021
The people are nice, but it is very hard to get an update on the status of your car. They will not call or text when your car is ready. They will drop you off but you have to get back on your own. It is hard on the status of your car. They will not call or text when your car is ready. They will drop you off but you have to get back on your own. It is hard to plan to have someone take you back when they will not let you know when your car is ready. More
by corbaking
Employees Worked With
Ashley
April 24, 2021
Salesperson was good. Finance was good. The sales overview of my car was presented to me from the salesperson. It was fair and it translated into the finance office where everything was well sales overview of my car was presented to me from the salesperson. It was fair and it translated into the finance office where everything was well communicated without hidden fees or warranties. It was an overall good experience that you don’t get very often. Thanks autonation wolf base for making my experience good! More
by emailevanwagner@gmail.com
Employees Worked With
Issac - Salesman, Curtis - Finance
December 17, 2020
The service department is terrible, there COSTUMER SERVICE is horrible! I took my car 5 times & was never fixed, & they hustled my mom too w SERVICE is horrible! I took my car 5 times & was never fixed, & they hustled my mom too w More
by Derrickclipperhands
Employees Worked With
Keyontae Harris, Garvin
December 03, 2020
Don't deal with the finances Manager Name Moses at Mt Moriah autonation on Mt Moriah. He doesn't know how to treat the customers. Bad Business... If you're able to get your vehicle fiance somewhere els Moriah autonation on Mt Moriah. He doesn't know how to treat the customers. Bad Business... If you're able to get your vehicle fiance somewhere else. PLEASE DO!!!!!! More
by Kcakins43
Employees Worked With
Taylor
October 20, 2020
The manager Tony Fowler and Nick are hustlers. Beware, they will mess your car up and expect you to pay for services. Do not trust this dealership they will mess your car up and expect you to pay for services. Do not trust this dealership More
by booking_j.bliss
Employees Worked With
Nick, Bell, Tony Fowler
October 16, 2020
BEWARE! Service departments unreliable (Barbara). Told all tires needed replaced- not! One bad tire (20,000 miles on tires). F250 King Ranch w/63,000 miles had to have all rubber mounts/bushings replaced, all tires needed replaced- not! One bad tire (20,000 miles on tires). F250 King Ranch w/63,000 miles had to have all rubber mounts/bushings replaced, & bearings. Going to GMC next! Ford’s gone down- Big Time! More
by Ericmillard8056
Employees Worked With
Barbara
