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AutoNation Ford Memphis

Memphis, TN

4.4
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 508 reviews

August 06, 2021

They are courteous and professional. They get the job done. Would highly recommend. Service is awesome More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin
Aug 20, 2021 -

AutoNation Ford Memphis responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Memphis. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 05, 2021

Staff were all friendly and polite. was unable to get part for transmission to fix car, talk with Ashley by text once a week when I left car there on June 21st. Talked with Salvatore More

by pegsretreat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, Gallina, Brookins,Harris
Aug 05, 2021 -

pegsretreat responded

nice people to work with

August 05, 2021

Ashley took excellent care of us. She is prompt, trustworthy and very professional. Even in the extremely busy and understaffed environment, she puts the customer first. More

by Davidjonesdjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Jones
Aug 06, 2021 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2021

Everyone I had contact with was friendly polite, and professional. This was my first experience at AutoNation and I will continue to use them. More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jones
Aug 20, 2021 -

AutoNation Ford Memphis responded

Mikey, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Memphis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2021

Great customer service today. But do away with, "make Great customer service today. But do away with, "make an appointment to get your vehicle serviced" you are gonna have to wait hours on it anyway. More

by KAHLULA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
Aug 20, 2021 -

AutoNation Ford Memphis responded

Hi Kahlula, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2021

Terrible service and poor communication by the service representative. I had an appointment 2 weeks out and brought my vehicle in for repairs and service. I was told several times my car would be done by More

by btboyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He didn’t introduce himself
Aug 20, 2021 -

AutoNation Ford Memphis responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (901) 209-1259. We would appreciate the chance to turn your experience around.

July 30, 2021

Great customer service, and they assured me that the wait time wouldn’t be long and they were correct. I would highly recommend this dealership. More

by UdellShelton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The manager
Aug 17, 2021 -

AutoNation Ford Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Ford Memphis and we hope to be of service again in the future.

July 29, 2021

This has been my dealership for a many years, I'm very satisficed that they have started to upgrade their system and technique , with innovating technology to best served the public!!!especially during th More

by sdean433
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Garvin, His professionalism was refreshing!!
Aug 20, 2021 -

AutoNation Ford Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2021

It took the service department almost 3 weeks to inspect my vehicle. I called multiple times to check on the status and was told they are busy and short handed and it will be several days before they can lo More

by Cameron. Perkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley
Jul 28, 2021 -

Cameron. Perkins responded

AutoNation Ford Memphis needs more employees to be able to take care of customers. Waiting almost three weeks to have your vehicle diagnosed is a lot to ask of a customer who needs their vehicle back ASAP.

July 27, 2021

I was helped by Ashley. She was EXTREMELY professional & kind. Definitely knows what she's doing. When my truck needs another service, she'll be the one I work with. She was multi-tasking while helping me, More

by cmrkcook4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 13, 2021 -

AutoNation Ford Memphis responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Memphis. Don't hesitate to call us if you ever need anything. Be safe on the road!

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