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AutoNation Ford Memphis

Memphis, TN

4.4
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 508 reviews

August 22, 2021

5 stars 💫 for requested service and repairs. Garvin, my service writter, was extremely helpful. J, the shuttle driver, is always courteous. All the service and repairs I requsted was completed plus an air More

by Linda Moody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin, J
Aug 31, 2021 -

AutoNation Ford Memphis responded

Hi Linda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you for the review!

August 21, 2021

Sales person very polite not every day pushy salesman. The general manager was great help along with her staff in explaining and personally showing me how the computer system worked on the truck, most imp More

by Dwminten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gm,,I believe his name was Muhammad and carl
Aug 21, 2021 -

Dwminten responded

Thanks for all the help getting my navigation system working and getting my phone to work separately from the truck. my trip to florida was a breeze and the navigation system has been working perfectly despite me

August 20, 2021

Taylor went above and beyond to make sure that I was happy with my purchase and made the purchasing process extremely easy! I would recommend her to anyone looking to buy a vehicle More

by bweatherly14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Foster
Aug 26, 2021 -

AutoNation Ford Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Taylor here at AutoNation Ford Memphis! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 20, 2021

Excellent Service and professionalism. We love or new Bronco. The Experience was both a pleasure and effortless. Taylor assisted us and made sure all of our questions were answered to our satisfaction. More

by acanady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Foster
Aug 31, 2021 -

AutoNation Ford Memphis responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2021

They had my truck for a week and did not fix the problem and they looked at it but did nothing More

by Mr Ashe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service advisor (new) and mechanics
Aug 26, 2021 -

AutoNation Ford Memphis responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1259 -- we hope to hear from you soon. Take care!

August 17, 2021

You actually have a very professional manager, Garvin, who has an impressive mannerism toward me at the location. When I visit the location at Mount Moriah I am greeted and served without such long waits More

by renarmc5093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin
Aug 20, 2021 -

AutoNation Ford Memphis responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 17, 2021

I love auto nation ford good customer service and how they take good car of your car. More

by tekey0983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin
Aug 20, 2021 -

AutoNation Ford Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 17, 2021

It took a little longer than normal and that’s ok but oil leaked from truck after I got home and parked. Hopefully it was an overflow More

by jerry42758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Jones
Aug 20, 2021 -

AutoNation Ford Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 17, 2021

Very courteous people. Got my car serviced without even an appointment. It was ready to go when I arrived back to pick up my vehicle. More

by Greg Gaston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 20, 2021 -

AutoNation Ford Memphis responded

Hi Greg, thank you for taking the time to let us know how we did. We hope you have a great day!

August 14, 2021

Had a bad experience at first but John in service made it better. More

by das247365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (Service Manager)
Aug 17, 2021 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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