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AutoNation Ford Memphis

Memphis, TN

4.4
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 508 reviews

September 02, 2021

Took my F250 in for a reduced power mode, Oil change, and two recalls that I received it the mail for my truck. Auto Nation kept my truck for 6 weeks and did not do any of the things that Brandon , the serv More

by Dunlevykimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley, brandon
Sep 03, 2021 -

Dunlevykimberly responded

Very disappointed with Auto Nation and their service people-

September 02, 2021

The best car buying experience ever!Love the energy and the way the team is a family! All Your dealerships should model the vibe inside there show room More

by cory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Sails
Sep 06, 2021 -

AutoNation Ford Memphis responded

Hi Cory, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 02, 2021

they couldn’t locate my keys for over an hour when I they couldn’t locate my keys for over an hour when I arrived to pick up my car. It appears that their method of tracking customer’s keys should be up More

by catherine.pena01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Gordon
Sep 07, 2021 -

AutoNation Ford Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 27, 2021

Glad to get truck back; manager was friendly and professional. More

by ebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Jones
Sep 04, 2021 -

AutoNation Ford Memphis responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 25, 2021

Where's service I ever had at a repair shop would not recommend to no one More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Please
Sep 01, 2021 -

AutoNation Ford Memphis responded

Hi Bobby, we appreciate you taking the time to respond. The staff at AutoNation Ford Memphis take our reviews very seriously. If you'd like, please contact our General Manager at (901) 209-1259. We'd appreciate the chance to make your experience a positive one.

August 25, 2021

Love the car but can’t turn side mirrors and it was dead on today More

by kenlishaellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory White
Sep 01, 2021 -

AutoNation Ford Memphis responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 24, 2021

Excellent, 🤗 treated me with respect and Able to give me answers to my question. More

by shellbac2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Richard
August 23, 2021

The dealership provided excellent service, checked brakes during tire rotation and gave me the opportunity to lay my eyes on rotor and pad. Professional and honest recommendations. More

by hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Ashley
Aug 31, 2021 -

AutoNation Ford Memphis responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

I received notices reminding me to service my vehicle and the notices always have a place to click to make an appointment. The button never works! When you call the dealership, they tell you that you do not More

by bullydh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the names.
Aug 31, 2021 -

AutoNation Ford Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our manager at (901) 209-1259 so we can make your experience a positive one.

August 22, 2021

The people are friendly, and are genuinely trying to put the customers first. They don’t put pressure on you and any way, are eager to answer questions. More

by Nailman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal
Aug 31, 2021 -

AutoNation Ford Memphis responded

Hi Nailman, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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