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AutoNation Ford Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.4
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 508 reviews

October 14, 2021

Great customer service and fair prices along with the a pretty good turn around time. More

by Ramond805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, Don
Report | Print
Oct 19, 2021 -

AutoNation Ford Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 05, 2021

Great customer service, even when backlogged. Denise Fleming and Ashley Jones are great Service Advisors. More

by Rekrug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Flemming and Ashley Jones
Report | Print
Oct 09, 2021 -

AutoNation Ford Memphis responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2021

They stay in touch with you to make sure you get the vehicle you want, very nice people. More

by allendixon71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gallina Salvatore
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Oct 06, 2021 -

AutoNation Ford Memphis responded

We appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

October 02, 2021

They are the greatest people I have had the pleasure of doing business with and their prices are really a lots cheaper than some of their competitors. Thanks for your service. More

by nathaniestarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin
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Oct 05, 2021 -

AutoNation Ford Memphis responded

Hi, thank you so much for your positive comments about AutoNation Ford Memphis! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

October 01, 2021

Auto Nation Ford I been going to get my vehicle service since I purchase it back in 2014 . More

by Brown Sugar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Fleming
Report | Print
Oct 05, 2021 -

AutoNation Ford Memphis responded

We are pleased to hear you had such a positive experience with us. It means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

October 01, 2021

Terrible phone systemCannot get in touch with anyone to Terrible phone system Cannot get in touch with anyone to get answers Keep getting stuck in phone loop More

by Smithtulane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley
Report | Print
Oct 05, 2021 -

AutoNation Ford Memphis responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Memphis. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1259 to discuss what we can do to help.

Oct 06, 2021 -

Smithtulane responded

If you could refine or replace your automated phone system to prevent people from getting caught in the “loop” it would be helpful. It is almost impossible to get info, about scheduling appointments or status of repair. If nothing is done, I’m definitely going elsewhere for my service and next car purchase next year.

September 29, 2021

I received a safety recall notice so I took my car in. Gervinho Gordon was my tech and he did an excellent job. He was pleasant and efficient. Explaining g the approximate time and what they would do. H More

by Tharnishs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gavin gordan
Report | Print
Sep 30, 2021 -

AutoNation Ford Memphis responded

We appreciate you taking the time to leave us a response. We look forward to your next visit! Take care!

September 27, 2021

The service is always number one and the staff is very caring.....The tech that does the work always keep the car clean while also doing a great repair job....Can't think of a better place to have my vehi More

by preston8118
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service advisor Gordon
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Sep 29, 2021 -

AutoNation Ford Memphis responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 27, 2021

Excellent service and very professional and courteous. I enjoyed the buying experience and inventory of trucks. More

by weasel5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Carr
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Sep 29, 2021 -

AutoNation Ford Memphis responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 24, 2021

First class staff. The process was fast and easy. My sales person Derek Sails did an awesome job of explaining all the bells and whistles to this vehicle. Would definitely return in the future. More

by BlackHawk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Sails
Report | Print
Sep 27, 2021 -

AutoNation Ford Memphis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Memphis! If you have any further questions, please give us a call. We're always happy to help!

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