AutoNation Ford Memphis

Great Experience, Dion and Matt did a great job in helping me get the new truck I wanted. Will use them again, I trade every 3years. helping me get the new truck I wanted. Will use them again, I trade every 3years. More

My salesperson was Sydney Wallace. He was simply amazing My salesperson was Sydney Wallace. He was simply amazing to work with Sydney is very friendly and well knowledgeable in his job. Thanks Sydney My salesperson was Sydney Wallace. He was simply amazing to work with Sydney is very friendly and well knowledgeable in his job. Thanks Sydney More

Not a great experience having service done. Was to get car back the same day. Done four days later after having to contact the service manager car back the same day. Done four days later after having to contact the service manager More

I bought a vehicle from Autonation on Mt Moriah, and it was a wonderful experience. The dealership is very light and has a great feel. My sales team went over and above for me. I actually felt like it was was a wonderful experience. The dealership is very light and has a great feel. My sales team went over and above for me. I actually felt like it was very personal. I felt like it was "my crew" Derrick and Redric. Derrick Sails was a wonderful salesman that met with me to ensure I was pleased with my new vehicle. I have only had the vehicle a short time yet I have recommended Autonation to several friends and family members. When you walk through the dealership you feel like you are at a familiar place. I believe whomever studied what customers want did a great job implementing those ideas at Autonation. When I met the finance guy, he was very pleasant and patient. Redric answered all the questions I had in a manner in which I could understand and appreciate. Although I only worked with Derrick and Redric the other dealers were standing ready to assist. Everyone seemed genuinely happy that I was at their dealership buying another vehicle. Derrick has called me several times to make sure I understand my vehicle and are still happy with my choice. Derrick took time to help me transfer all my belongings from one vehicle to the new one, even helping me set up my Ford pass app. I appreciate not being handled but being informed of what was best for me individually. I will definitely return when it is time for a new vehicle. In the meantime there are stars, awards, or commendations please award them to Derrick Sails, Redric Shorter,and the technicians that cleaned and fueled the vehicle for me. Lastly, car buying can be quite difficult and overwhelming,however this was just the opposite, I had a great buying experience. Thanks so much Derrick and Redric! More

Need more staff. Only 1 person was working service. Tech did not complete review of vehicle did not complete review of vehicle More

I recently purchased a 2021 f150 from this dealership. I was quite impressed with my salesman. I also own 2 other f150 therefore I told Matt that I was going to try their service Dept for all 3 of my f150. was quite impressed with my salesman. I also own 2 other f150 therefore I told Matt that I was going to try their service Dept for all 3 of my f150. I am so glad I tried them. Because now they will be my preferred service Dept for all my f150 trucks. More

Dion Harrison is great-Wouldnt deal with another deakership!! Shop here and get your next vehicle from here too!!! deakership!! Shop here and get your next vehicle from here too!!! More

Very good experience with AutoNation Mt. Moriah. I special ordered one of the new Broncos which took about 1.5 years to arrive. (Ford problems, nothing to do with AutoNation.) Kristen Moeschle was ver special ordered one of the new Broncos which took about 1.5 years to arrive. (Ford problems, nothing to do with AutoNation.) Kristen Moeschle was very helpful throughout the process. They never considered adding dealer mark-up to my vehicle even though I know they could’ve. There are some real horror stories out there but these people were straight shooters. Would definitely buy from them again. More

I would like to recognize the following people, Ashley Jones, John Stroud, and Rick Bohne for above and beyond service during my last visits (on both of my Fords), they were extremely helpful, knowledgeab Jones, John Stroud, and Rick Bohne for above and beyond service during my last visits (on both of my Fords), they were extremely helpful, knowledgeable, polite, and understanding. I made an appointment, showed up on time, and all parts and services were completed in a reasonable amount of time. I think that AutoNation Ford Memphis has up there services program during these times to a much higher level, thanks for your help. I will bring my cars back again for repair or service anytime! Rjo More

I recently purchased a F350SW King Ranch. It was a custom order. Jay Collins and the team at AutoNation on Mt Moriah in Memphis were great. Customer service is top notch. We placed the order, check custom order. Jay Collins and the team at AutoNation on Mt Moriah in Memphis were great. Customer service is top notch. We placed the order, checked in regularly and it arrived ahead of schedule!! Jay even delivered to my home. Great Job! More