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AutoNation Ford Memphis
Memphis, TN
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 508 reviews
December 21, 2021
Everyone greeted me and customer service was great. My salesman Mr. Mat Is a man of integrity, showed a great deal of patience with me. My experience at Autonation was a great fulfillment. salesman Mr. Mat Is a man of integrity, showed a great deal of patience with me. My experience at Autonation was a great fulfillment. More
by Montrell220
Employees Worked With
Mat, Sydney Thorp
December 16, 2021
Amazing to work with, I called Jabari in the morning and drove from Kansas to look at a car. They waited on me after closing time to test drive and purchase the car. This saved me from having to spend the n drove from Kansas to look at a car. They waited on me after closing time to test drive and purchase the car. This saved me from having to spend the night in Memphis and complete the transaction the next day. Great customer service in a day where good customer service is hard to find! I would high,y recommend AutoNation Ford of Memphis! More
by tyler.brandes
Employees Worked With
Jabari Love, Sydney Thorp
December 01, 2021
They had my Ford for 5 days and fail to order the correct parts. Failed or order the parts on day 1 and 2. Ordered the wrong parts on day 3. Needed 3 more to get the next set of parts to the dealership. Had parts. Failed or order the parts on day 1 and 2. Ordered the wrong parts on day 3. Needed 3 more to get the next set of parts to the dealership. Had to just say NO. 5 days without the vehicle in their hands and they didn't fix it. More
by Jmax
Employees Worked With
Service department
December 01, 2021
The salesman and finance person were exceptional. I was treated with respect and courtesy while buying my vehicle. However, on the ride home the check engine light came on and I had to return it the next treated with respect and courtesy while buying my vehicle. However, on the ride home the check engine light came on and I had to return it the next day. When I called it was on a Friday and they wanted me to wait until the following Monday. I insisted on coming in the next day as they did have a skeleton crew in service. When I got there they tried to tell me they were backed up and didn't know if they could get to me. I asked if I needed to speak to a manager and then they decided to look at my vehicle. I left and asked them to call me when it was ready. Several hours later I hadn't heard anything and knew they were closing soon so I contacted the manager at the number he had given me in an email. He was rude and told me I shouldn't have priority over people who were already waiting for service on their vehicles. I told him I just bought it yesterday and they needed to deliver a working vehicle. He stated he was at home and would call the dealership. He then called back and stated they had made the repairs and were waiting on a lightbulb for the headlight. Twenty minutes later the dealership called stating the vehicle was ready. Very eager to work with me when they wanted to sell the vehicle, not so accomodating when they needed to make good on delivering me a working vehicle. More
by sdmoss
Employees Worked With
Salvatore Gallina
