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AutoNation Ford Memphis

Memphis, TN

4.4
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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2515 Mount Moriah Rd.

Memphis, TN

38115

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Showing 508 reviews

January 09, 2022

The service department was great and super helpful! My car was in an out in an hour! More

by kales0611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

AutoNation Ford Memphis responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

January 05, 2022

They have the worst service ever at this location on Mt. Moriah. They kept my truck nearly 2 months and the Mgr. John Stroud told me he had no idea how much longer he would have to keep it before he could g More

by Dave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ashley Jones, John Stroud
Jan 16, 2022 -

AutoNation Ford Memphis responded

Hi Dave, we are deeply disappointed by your experience at AutoNation Ford Memphis. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1259 to discuss what we can do to help.

January 02, 2022

The workers are great with the maintenance on my vehicle. They are friendly an will let me know what was done on my vehicle or if anything is needed. More

by sherlbro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie
Jan 16, 2022 -

AutoNation Ford Memphis responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

December 30, 2021

My advisor was attentive and got my car in and out much faster than I expected. The technicians also did a good job of keeping my vehicle clean More

by dillongarcia003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the advisors name but he was great, Sydney Thorp
December 30, 2021

The Service Department is great and easy to deal with. Ashley my service advisor very professional and gave me estimate before working on my truck. More

by FordF150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Jones
December 28, 2021

Service staff is excellent! Service manager is on his game. Overall great experience! Highly recommend More

by johnbruce214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stroud
December 24, 2021

Excellent service, fast, easy and transparent transaction. Loving the vehicle, thanks again for all of your help More

by terencejones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl, Mallory, Sydney Thorp
December 24, 2021

Ashley Jones was a real help, got on top & had the job done quickly. Yeah. More

by Sue.tines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Jones
December 22, 2021

I only dealt with the salesman. He, Jay Collins, was in Memphis. I was in Clarksville. Jay was great and had the car delivered to my home in Clarksville. Jay stayed in touch and couldn't have been more p More

by Wendysue1$
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Collins, Sydney Thorp
Dec 23, 2021 -

Wendysue1$ responded

Jay Collins was great. I would use him again.

Dec 29, 2021 -

Wendysue1$ responded

I just want to have diditql edition sent to me each morning

December 21, 2021

Sale person Metcalf was very professional, knowledgeable and friendly. I was very satisfied so far with my vehicle. More

by True
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metcalf, Sydney Thorp
Dec 22, 2021 -

True responded

Good

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