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AutoNation Ford Memphis
Memphis, TN
508 Reviews
AutoNation Ford Memphis is one of the best places for Ford vehicles and service in Memphis. Located in southeast Memphis at the intersection of Mt Moriah Rd and American Way, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Memphis has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 508 reviews
February 11, 2022
I don’t think the Guy in the service department was professional. I think it was rude to answer the phone saying hold on. Then to have me on hold and never come back to the phone. Then I call back you professional. I think it was rude to answer the phone saying hold on. Then to have me on hold and never come back to the phone. Then I call back you you put me on hold again. More
by Msmargaretd62
Employees Worked With
Gavin. In service department.
February 10, 2022
Took my Escape in for warranty service. I have a full vista roof & headliner didn't work. They kept the car for two weeks but the ice storm held up the delivery of the part. When they got the part in vista roof & headliner didn't work. They kept the car for two weeks but the ice storm held up the delivery of the part. When they got the part in it was done in a timely manner. It worksfine. More
by owings_rick
Employees Worked With
Ashley Jones
February 10, 2022
Customer Service and Repair Service are Excellent! The Service Manager made sure that everything was taken care of and returned my vehicle to me personally. Service Manager made sure that everything was taken care of and returned my vehicle to me personally. More
by Wayne
Employees Worked With
Andrew Howell
February 09, 2022
Friendly and courteous customer service with a knowledgeable staff. The shop and building could use a remodel- seems like I was stuck in the 1980 era. Keep the people and revamp the whole entire f knowledgeable staff. The shop and building could use a remodel- seems like I was stuck in the 1980 era. Keep the people and revamp the whole entire facility. More
by Ish
Employees Worked With
Taylor
February 08, 2022
Autonation Ford on Mt Moriah was great! Their service department got my 2020 Ranger in and out in no time. Andrew at the service department was very kind and helpful and everyone was all around awesome! department got my 2020 Ranger in and out in no time. Andrew at the service department was very kind and helpful and everyone was all around awesome! Grateful to have such a good dealership close by! More
by Petershad
Employees Worked With
Andrew
February 03, 2022
The communication was horrible. We had to keep calling and texting and barely got any response. I made an appointment but it still stayed a week and nothing got done. When I went up there it’s so much pla and texting and barely got any response. I made an appointment but it still stayed a week and nothing got done. When I went up there it’s so much playing going on I can see why no one answers the phone. These things make this location the worst. More
by Communication is the key
Employees Worked With
Nobody
