AutoNation Ford Memphis

I bought a new car from AutoNation Ford Memphis and they were really nice and I really satisfied with their service. I highly recommend you to drop by here and get your car! were really nice and I really satisfied with their service. I highly recommend you to drop by here and get your car! More

Once they found out I had a problem with my vehicle, they took care of the issue and I didn't have to pay anything. Although it was not their fault that they weren't notified of any of the phone calls they took care of the issue and I didn't have to pay anything. Although it was not their fault that they weren't notified of any of the phone calls I had made to let them know I had a problem. This action shows me that Taylor and her team are committed to putting their customers first. I will continue to take my vehicle to Autonation Ford on Mount Moriah in Memphis because of the people who work there. More

Everyone was friendly and very knowledgeable about what my needs and wants were for this visit my needs and wants were for this visit More

Good service from the service writer's in the service department. Also be more honest department. Also be more honest More

They were as fast as lightning this time around, got me out of there and back to work. . out of there and back to work. . More

Great service and sales staff. They go the extra mile to keep the customer happy and in and out for service where you don’t have to wait all day for a tire rotation and oil change They go the extra mile to keep the customer happy and in and out for service where you don’t have to wait all day for a tire rotation and oil change like other dealers. When I purchased my truck last year they were the most helpful dealer I had ever dealt with. I trade trucks ever three years and it was the best dealer experience I have ever had. Class act great people! More

I’ve used AutoNation Ford several times over the years and have always had smooth service. Easy drop off and pick up options. and have always had smooth service. Easy drop off and pick up options. More

Received a recall reinspection notice. 1. I never received a recall notice. 2. I paid to have the "recall" fixed after the dealership kept the car for 2 1/2 weeks. 3. When I called to make 1. I never received a recall notice. 2. I paid to have the "recall" fixed after the dealership kept the car for 2 1/2 weeks. 3. When I called to make appointment for reinspection (took over 2 weeks to get an appointment), I was told there was no need to have the car resinspected. If true, why send the notice?!?! 4. When I arrived for the scheduled appointment, I was told I would have to leave the car. What was the purpose of making an appointment?!?! More

The service advisors were great! It was very efficient - I pulled into the service area and a young lady came right to me to get me checked in. There were 2 nice waiting areas to w It was very efficient - I pulled into the service area and a young lady came right to me to get me checked in. There were 2 nice waiting areas to wait in that were very clean and comfortable. The young lady came to me and let me that my car needed wipers and I appreciate that. I had a very nice service experience. More

Kept car for 4. 5 months. Molded inside & kept my floor mats. Lie after lie 5 months. Molded inside & kept my floor mats. Lie after lie More